3HC
Legal name: Home Health and Hospice Care Inc
Nonprofit profile at a glance
- EIN
- 562160050
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Goldsboro, NC, US
- Phone
- 1-800-692-4442
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Health
Reported finances
- Revenue
- $48,567,908
- Expenses
- $50,545,872
- Assets
- $17,942,679
- Liabilities
- $6,588,065
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
21 people listed
Executive titles in this filing
- JENNIFER WHITLEY (CEO)
- NICHOLAS LEE (FORMER CEO THRU 06/30/2024)
Highest reported compensation
- CATHY HEFFNER (HOSPICE MEDICAL DIRECTOR): $342,735 total reported compensation
- TAYLOR K GOODNOUGH (HOSPICE PHYSICIAN): $305,409 total reported compensation
- JENNIFER WHITLEY (CEO): $258,653 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide high-quality, patient-centered home health and hospice care to individuals and families in eastern North Carolina, treating them like family.
What it reported doing in 2024
Home health and hospice care ("3hc") has provided compassionate care to north carolinians since 1981. We have a long tradition of helping our patients by providing the highest quality of care in an environment that makes them feel like family. With our home health care patients, 3hc strives for high-quality recoveries in the comfort and familiarity of our patients' homes, while our dedicated hospice team aims to maizmize comfort and quality of life, allowing patients to live as fully as possible with dignity. (continued on schedule o)as part of its mission, 3hc provides care to all patients whose condition meets the medical necessity guidelines established by medicare, regardless of the patient's ability to pay. During the year, 3hc provided approximately $50,000 in financial assistance to patients. 3hc offers the following specialty care: home health carehome health is a branch of medical and care services that is focused on providing intermittent assistance to those who are confined to their homes and in need of short term acute health care. Although home care has been a staple of health care historically, because of the advent of modern technological advancements and resources, home health has expanded to include services, procedures, and therapies that in the past would be restricted to hospitals. 3hc is proud to be on the frontier of this growing opportunity to safely, efficiently, and affordably help patients remain in their communities and their homes, despite their need for consistent medical and therapeutic attention.hospice carehospice is a coordinated program of services designed to meet the physical, emotional, psychological, and spiritual needs of patients and families in their final days of life. Hospice is a special kind of caring for those nearing the end of life's journey. Our care is centered around the concept that the final stages of life should be lived fully, with as much comfort and dignity as possible.3hc provides hospice care where the patient prefers, at home, at skilled nursing facilities, assisted living facilities, and our inpatient homes (kitty askins hospice center and secu crystal coast hospice house). After hours careour patients are cared for 24 hours a day, seven days a week. For patients under our care, our team offers support and direction outside of "normal working hours."evening, night and weekend supportour home health care team teaches patients and their loved ones to care for their needs independently at home. We understand that pain and symptoms can still worsen and major concerns may take place. When this happens, support is available, whether it is late evening, the middle of the night, or on the weekend.call 3hc firstby calling 3hc first, no matter the time or day, unnecessary emergency room visits, hospitalization, and medical bills may be avoided. Experienced, skilled nurses will be available to take your call, hear your concern and take appropriate action. Time is of the essence in these situations. For the best outcome for the patient, as well as the caregiver, our trained staff will quickly address the patient's needs and provide a plan to relieve pain, symptoms, etc. Receiving medical advice during the onset of a medical crisis minimizes the risks of medical complications, so we do our best to help in reducing the delay in care.along with the patient and caregiver, physicians can be assured that their patients will be cared for around the clock, using the same standards they are accustomed to within their practice. We strive to be an extension, working hand in hand with the patient's physicians, to provide continuity of quality care.veterans care3hc provides comprehensive hospice services to veterans. In addition to providing all core hospice services, 3hc provides specialized services for veterans. This includes individualized care plans that addresses physical, medical, and psychological issues common in veterans as well as social, spiritual, and emotional support; assistan
Operating model
- Revenue model
- Earned-program. 98% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 64
- Transparency & Controls: 79
- Accountability: 100
- Sustainability: 22
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 72.7%; rating input score 73
- Program expense ratio: 69.8%; rating input score 70
- Fundraising efficiency: $1.13 raised per $1 spent on fundraising; rating input score 3; 3rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -4.1%; rating input score 18; 18th percentile among comparable filings
- Total-asset coverage ratio: 0.35; rating input score 10; 10th percentile among comparable filings
- Liabilities to assets ratio: 0.37; rating input score 40; 40th percentile among comparable filings
- Officer compensation ratio: 4.8%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 3.3% per year; rating input score 100; 28th percentile among comparable filings
- Revenue growth: 4.3% per year; rating input score 100; 37th percentile among comparable filings
- Asset growth: 5% per year; rating input score 100; 36th percentile among comparable filings
Details
- What they do: 8 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 72.7% of revenue deployed · 69.8% of spending went to programs
- Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $35.3M in reported program spending
- Leadership: top reported pay $343K · 21 people listed · 3 of 6 pay-setting controls reported
- Consistency: 34 of 34 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 12 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 3/100.
- High — Sustainability: Operating margin scored 18/100.
- High — Sustainability: Total-asset coverage ratio scored 10/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 40/100.
- Review — Sustainability: Officer compensation ratio scored 52/100.