Hire Heroes USA Inc

What it reported doing in 2025

PARTNERED CAREER TRANSITION (PACT): PACT IS OUR HALLMARK PROGRAM WHERE CLIENTS ARE PAIRED WITH TRANSITION SPECIALISTS TO CREATE PROFESSIONAL RESUMES AND LEARN EFFECTIVE JOB SEARCH TECHNIQUES. CLIENTS WHO REGISTER FOR OUR PACT PROGRAM ARE INDIVIDUALLY-PARTNERED WITH A TRANSITION SPECIALIST ON OUR TEAM WHO HELPS THEM UNDERSTAND TRANSFERABLE SKILLS AND COMMUNICATE THEIR VALUE TO EMPLOYERS. FROM RESUME WRITING, COVER LETTERS, NETWORKING TO INTERVIEWING, OUR TRANSITION SPECIALISTS STICK WITH CLIENTS UNTIL THEY NO LONGER NEED OUR SERVICES. - PROVIDED INITIAL ASSESSMENTS AND CAREER COUNSELING TO 19,797 CLIENTS - CREATED/REVISED 20,253 RESUMES - CONFIRMED 13,116 CLIENTS HIRED VOLUNTEER PROGRAM: The Volunteer Program's mission is to successfully integrate the time and talent of external stakeholders into Hire Heroes USA programs and services, thereby advancing and enhancing the organization's mission. Most volunteers contribute by participating in one-on-one mentoring sessions with a military veteran or spouse to practice a job search skill, like interviewing or salary negotiation, or to help the job-seeker better understand a specific industry, role, or organization. These one-time discussions are high-impact and allow the job-seeker to get their questions answered in a safe, supportive environment. In 2025, there were 1,299 unique volunteers who served 7,321 hours on behalf of Hire Heroes USA. The program completed 5,952 requests for volunteer support with approximately 98.4% of those were connections for mentorship or other direct career support between volunteers and veterans and spouses. The program also engaged volunteers in new support for the organization through the launch of a Volunteer Advisory Committee, a team of experienced volunteers who can provide insight on the volunteer experience while also remaining open for additional ways to support the organization. ALUMNI PROGRAM: The Alumni Program's mission is to continue empowering clients through career development and professional growth. The program offers regular communications, events, and activities focused on general career growth, developing skills, and finding the right organization and role for long-term success. Military veterans and spouses who have participated in Hire Heroes programs are eligible to continue receiving services at any time. The Alumni Program helps maintain this support, while also strengthening connections and engagement with our Alumni population. Our Alumni are important ambassadors of our mission and services. In 2025, there were 12,670 Alumni added to the Alumni Program for a year-end total of 63,159. Of that population, 1,785 Alumni received 3,256 services after securing their initial employment. Key services to Alumni included 228 Career Evaluations, 14 Alumni Teach events, and 62 mentor/mentee pairs matched as part of the Battle Buddies mentoring program. Alumni engagement also continued with an emphasis on volunteering with the organization via mentoring or serving on the Alumni Advisory Team. FEDERAL SECTOR PROGRAM: THE FEDERAL SECTOR PROGRAM IS A UNIQUE PROGRAM THAT SUPPORTS CLIENTS INTERESTED IN PURSUING FEDERAL EMPLOYMENT. OFFERING SERVICES ALONGSIDE THE TRANSITION SPECIALIST, THE FEDERAL SECTOR PROGRAM PROVIDES COMPREHENSIVE FEDERAL RESUME REVIEWS, FEEDBACK, AND SUPPORT TO CLIENTS NAVIGATING THE FEDERAL HIRING PROCESS. THE PROGRAM FOCUSES ON VIRTUAL WEBINARS AND ONE-ON-ONE SUPPORT TO CLARIFY FEDERAL HIRING PRACTICES AND DEVELOP STRATEGIES TO ACHIEVE JOB SEEKERS' FEDERAL HIRING GOALS. IN 2025, HIRE HEROES USA'S FEDERAL SECTOR PROGRAM PROVIDED COMPREHENSIVE SERVICES TO 3,170 JOB SEEKERS, SUPPORTING THEIR PURSUIT OF FEDERAL EMPLOYMENT OPPORTUNITIES. THE PROGRAM HOSTED 9 VIRTUAL WORKSHOPS, REACHING 666 CLIENTS, DESIGNED TO EDUCATE AND EQUIP PARTICIPANTS WITH THE KNOWLEDGE AND TOOLS NEEDED TO NAVIGATE THE COMPLEX FEDERAL HIRING PROCESS. WORKSHOP TOPICS COVERED A RANGE OF ESSENTIAL AREAS, INCLUDING AN INTRODUCTION TO FEDERAL EMPLOYMENT,

Financial Efficiency

• Mission deployment rate: 46.2%; rating input score 46
• Program expense ratio: 77.7%; rating input score 78
• Fundraising efficiency: $16.98 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 41.3%; rating input score 89; 89th percentile among comparable filings
• Total-asset coverage ratio: 1.47; rating input score 41; 41st percentile among comparable filings
• Liabilities to assets ratio: 0.1; rating input score 67; 67th percentile among comparable filings
• Officer compensation ratio: 9.4%; rating input score 28; 28th percentile among comparable filings

Growth

• Program expense growth: 8% per year; rating input score 100; 57th percentile among comparable filings
• Revenue growth: 10.3% per year; rating input score 100; 74th percentile among comparable filings
• Asset growth: 11.2% per year; rating input score 100; 71st percentile among comparable filings