Hilltown Community Health Centers Inc

Nonprofit profile at a glance

EIN
042161484
IRS 990 coverage
2012–2025
Forms available
Form 990 2025
Location
Worthington, MA, USA
Phone
4132385511
Rating
77
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$13,733,258
Expenses
$11,806,229
Assets
$8,165,791
Liabilities
$2,722,734

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • NANCY BURKE (VICE PRESIDENT)
  • JENNIFER PAPPAS (PRESIDENT)
  • MICHAEL PURDY (CEO)

Highest reported compensation

  • RUCHIR AGARWAL (DENTAL DIRECTOR): $221,038 total reported compensation
  • JESSICA BOSSIE (PHYSICIAN): $211,893 total reported compensation
  • ALEXANDRA R KING (PHYSICIAN): $200,648 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Hilltown community health center's mission is to provide high quality, accessible medical, dental, optometry and behavioral health care, and related services to people in the western Massachusetts hilltowns and surrounding areas. We seek to understand and respond to the needs of our community. All services will be delivered in a caring and professional manner within a context of a partnership between persons served and staff. To achieve our mission we promote employee growth and job satisfaction and we offer continuity of care through ourrelationships with other organizations.

What it reported doing in 2025

Outreach and education programs hchc provides a wide variety of outreach and education programs. Working closely with our medical department we offer wellness programsincluding nutrition counseling (both individual and group), smoking cessation services, stress reduction and physical activity programs.our family programs include workshops for parents of infants and toddlers covering topics such as child-development, communication, health and safety issues (such as family cpr and first aid), infant massage, baby sign language, setting limits and positive discipline, and coping with tough moments. Individual consultation with parents struggling with child rearing issues is also provided. Also hchc's provides childbirth education programs and breastfeeding education and support. Hchc also has a family center which provides playgroups foryoung children, family-oriented activities and parenting education support as well as a pre-school school readiness program. Hchc also provides assistance with health access (helping people determine eligibility for and enrolling in publically funded health insurance programs) and assistance in accessing fuel assistance, health care, housing referrals, adult education programs, job readinessprograms and much more.the hope (health outreach program for elders) program provides preventative and health maintenance care to seniors in their homes. The hope nurse can do vital sign and blood pressure checks; home safety assessments; medication management; flu shots; assistance in completing health care proxy forms; arranging appointments with physicians andspecialists; referrals for homemaker help and much more. The program also provides outreach visits by physicians when called for.

Operating model

Revenue model
Earned-program. 78% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of total spending goes to programs and the filed numbers largely add up. A relatively small share of available resources goes toward mission work and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 66
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 45
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 59%; rating input score 59
  • Program expense ratio: 68.9%; rating input score 69
  • Fundraising efficiency: $527.37 raised per $1 spent on fundraising; rating input score 94; 94th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 14%; rating input score 66; 66th percentile among comparable filings
  • Total-asset coverage ratio: 0.69; rating input score 18; 18th percentile among comparable filings
  • Liabilities to assets ratio: 0.33; rating input score 38; 38th percentile among comparable filings
  • Officer compensation ratio: 8.3%; rating input score 34; 34th percentile among comparable filings

Growth

  • Program expense growth: 3.6% per year; rating input score 100; 29th percentile among comparable filings
  • Revenue growth: 5.9% per year; rating input score 100; 49th percentile among comparable filings
  • Asset growth: 5.3% per year; rating input score 100; 36th percentile among comparable filings

Details

  • Where the money goes: 59% of revenue deployed · 68.9% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $8.1M in reported program spending
  • Leadership: top reported pay $221K · 13 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $633K reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 13 filing years from 2012 to 2025
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 59/100.
  • High — Sustainability: Total-asset coverage ratio scored 18/100.
  • Moderate — Sustainability: Officer compensation ratio scored 34/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 38/100.