Highland Hospital
Legal name: Highland Hospital of Rochester
Nonprofit profile at a glance
- EIN
- 160743037
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Rochester, NY, US
- Phone
- (585) 341-6870
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $614,517,494
- Expenses
- $568,158,104
- Assets
- $623,046,614
- Liabilities
- $216,691,164
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
29 people listed
Executive titles in this filing
- STEVEN I GOLDSTEIN (CEO (UNTIL 10/24))
- KATHY PARRINELLO (PRESIDENT AND CEO (EFFECTIVE 10/24))
Highest reported compensation
- STEVEN I GOLDSTEIN (CEO (UNTIL 10/24)): $1,591,441 total reported compensation
- KATHY PARRINELLO (PRESIDENT AND CEO (EFFECTIVE 10/24)): $1,464,961 total reported compensation
- MICHAEL APOSTOLAKOS MD (CHIEF MEDICAL OFFICER): $848,534 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Highland Hospital is committed to giving every patient and family the best experience possible.
What it reported doing in 2024
Provision of healthcare services, including inpatient services, ancillary services and ed/clinic/ambulatory services. Also see schedule o attachment for further details.during the year ending june 30, 2025, highland had 15,402 adult admissions, delivered 2,357 newborns and had 44,140 patients treated in its emergency department. Highland is committed to service excellence in healthcare - one person at a time. Highland's mission is to be the community healthcare provider renowned for unmatched service, excellence and best patient outcomes. Highland's policy is to treat patients in need of medical services without regard to their ability to pay for such services. Highland maintains records to identify and monitor the level of uncompensated care it provides. These records include the amount of charges forgone for services and supplies furnished under its financial assistance policy. In addition to charity care, highland also provides services at rates significantly below the cost of rendering those services. The estimated difference between the cost of services provided to medicaid patients and the reimbursement from New York state for this patient care is also monitored. During the fiscal year ended june 30, 2025, $9,555,585 in uncompensated care was provided.
Operating model
- Revenue model
- Earned-program. 93% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 72
- Transparency & Controls: 71
- Accountability: 86
- Sustainability: 60
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 79%; rating input score 79
- Program expense ratio: 84.6%; rating input score 85
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 76.5%; rating input score 76; 25th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 7.5%; rating input score 66; 66th percentile among comparable filings
- Total-asset coverage ratio: 1.1; rating input score 43; 43rd percentile among comparable filings
- Liabilities to assets ratio: 0.35; rating input score 51; 51st percentile among comparable filings
- Officer compensation ratio: 0.5%; rating input score 84; 84th percentile among comparable filings
Growth
- Program expense growth: 6.2% per year; rating input score 100; 51st percentile among comparable filings
- Revenue growth: 5.8% per year; rating input score 100; 50th percentile among comparable filings
- Asset growth: 6.8% per year; rating input score 100; 50th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 79% of revenue deployed · 84.6% of spending went to programs
- Governance: 13 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $480.9M in reported program spending
- Leadership: top reported pay $1.6M · 29 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $4.8M reported
- Consistency: 34 of 34 current checks pass
- Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 57 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 43/100.
- Review — Sustainability: Liabilities to assets ratio scored 51/100.