HelpAge USA

What it reported doing in 2011

Haiti: The overall objective of HelpAge USA's response is to foster the dignified survival of older people affected by the earthquake in Haiti. HelpAge has provided age-appropriate assistance and support to ensure the best possible recovery and rehabilitation. HelpAge USA is committed to a 2-3 year engagement in the aftermath of the earthquake, carrying on through the reconstruction phase. For the first six months, the focus was on meeting the emergency needs of older people and on building longer-term capacity and capability.The phase 1 response was divided into four key areas of work (outputs):1. Older people affected by the earthquake received emergency relief (food and non-food items) to enable survival with dignity.2. Older people affected by the earthquake received appropriate healthcare including mental health support.3. Older people living in care homes have an adequate standard of care in the emergency and recovery periods.4. The most vulnerable older people living at home or in temporary shelter/accommodation received home care and support.In addition to any required continuation of phase 1 activities, phase 2 will include:1. Further work with larger scale agencies and the UN cluster system to ensure older people's needs are fully recognized in the rehabilitation and reconstruction program.2. Reconstruction and/or repair of care homes and other institutions identified in phase 1 along with staff training and other inputs required to place these institutions in a long term sustainable situation.3. Continued development of Older People's Associations (OPAs) to address identified needs around issues such as access to health services, livelihoods and shelter.4. Possible development of a home and/or community care program for vulnerable older people to compliment government services.5. Disaster risk reduction programs with partners and OPAs relating to risks such as deforestation, flooding, hurricanes and future earthquakes.

Financial Efficiency

• Mission deployment rate: Limited
• Program expense ratio: Limited
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 60th percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: 0 of 8 controls in place; rating input score 0
  • Claims monitoring procedures: Fail
  • Requires narrative reports: Fail
  • Conducts field audits: Fail
  • May suspend future funding: Fail
  • Requires financial reports: Fail
  • Conducts site visits: Fail
  • Requires grant agreements: Fail
  • May require repayment: Fail
• Grant itemization coverage: 100%; rating input score 100; 73rd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 3 of 8 controls in place; rating input score 38
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Fail
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Fail

Sustainability

• Operating margin: 10.2%; rating input score 72; 72nd percentile among comparable filings
• Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 24.3%; rating input score 8; 8th percentile among comparable filings

Growth

• Program expense growth: Limited
• Revenue growth: Limited
• Asset growth: Limited