HELP of Southern Nevada

What it reported doing in 2024

Weatherization assistance the weatherization assistance program was created in 1976 by the u.s. Department of energy (doe) to assist low-income families who lacked resources to invest in energy efficiency. Help of southern Nevada has been providing weatherization services in southern Nevada for over 30 years. These services are free of charge for our qualifying clients. Help serves low-income clients with a focus on elderly, families with children, and the most vulnerable during hvac emergencies. The program provides measures such as heating and air conditioning repair or replacement, water heater and oven replacement, solar screens, attic insulation, refrigerators, weather- stripping, low-flow showerheads, and other energy saving measures. Over 270 homes were served in fy25. Energy share is a weatherization program made available through donations for low-income southwest gas customers experiencing an unexpected financial hardship. Assistance is provided to qualified southwest gas customers with the payment of their gas bill and/or emergency repair or replacement of certain natural gas equipment. Homeless response teams the homeless response teams consist of five teams: mcit (mobile crisis intervention team), path (projects for assistance in transition from homelessness), pro (pro active team), co (callout), and link (linkages, intervention, navigation, knowledge). All four teams conduct interventions, abatements and health and safety checks throughout all jurisdictions to encourage homeless individuals and families living in places not meant for human habitation to engage in services. In fy25, hrt conducted 2,353 outreaches and offered services to 12,772 individuals. Workforce services the workforce services department provides pre-employment services that empower participants to enter or re-enter the labor market. Workshops, support groups and networking, one-to-one personal or vocational counseling, training, job-seeking and job-keeping methods, leadership development, decision-making skills development and assistance with developing an action plan are among the resources used to help participants build confidence, identify skills and seek training or employment. 459 clients were served in fy25 across wfs programs. Workforce services displaced homemaker program offers free assistance to anyone who has recently lost his or her primary source of income due to job lay-offs, divorce, death or disability. Through the displaced homemaker program, workforce services assists both men and women to evaluate their current employment needs, then offers workshops to sharpen job seeking skills as well as helping with job referrals and placements. Framing hope warehouse framing hope warehouse offers low-cost home and building supplies to non- profit organizations through a partnership with good360, the leader in product philanthropy. The help of southern Nevada framing hope warehouse is part of a nationwide network of local and national companies that offers new and like-new product donations to the non-profits that need them the most. Many of these items help support our homeless client's needs, pregnant and parenting mothers, as well as help's shannon west youth center. As of june 30, 2025, there were 79 registered members of the network. The framing hope warehouse allows retail partners to donate and repurpose discontinued merchandise that would otherwise be destroyed or sent to a landfill. These donated items allow partner charities to complete community and client projects more affordably, allowing them to focus resources on their core missions. Behavioral health within each program, help offers behavioral health services, which consists of comprehensive behavior health services utilizing evidence based practiced to assist clients in achieving their goals. Help sees clients on a telehealth basis for substance abuse and mental health services. Services provided include mental health assessments, substance abuse assessments, behaviora

Financial Efficiency

• Mission deployment rate: 90.2%; rating input score 90
• Program expense ratio: 85.6%; rating input score 86
• Fundraising efficiency: $25.34 raised per $1 spent on fundraising; rating input score 62; 62nd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -5.3%; rating input score 16; 16th percentile among comparable filings
• Total-asset coverage ratio: 0.67; rating input score 23; 23rd percentile among comparable filings
• Liabilities to assets ratio: 0.22; rating input score 56; 56th percentile among comparable filings
• Officer compensation ratio: 4%; rating input score 60; 60th percentile among comparable filings

Growth

• Program expense growth: 10.1% per year; rating input score 100; 71st percentile among comparable filings
• Revenue growth: 5.4% per year; rating input score 100; 47th percentile among comparable filings
• Asset growth: 12.9% per year; rating input score 100; 75th percentile among comparable filings