Help by Phone Ltd

Nonprofit profile at a glance

EIN
521125864
IRS 990 coverage
2020–2024
Forms available
Form 990 2024
Location
Hyattsville, MD, USA
Phone
3019276133
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Emergency Assistance
Affiliation
Christianity

Reported finances

Revenue
$29,257
Expenses
$29,106
Assets
$4,189
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

2 people listed

Highest reported compensation

  • Daphne Marke (Treasurer): $9,350 total reported compensation
  • Director (Pamella Miller): $7,113 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Distribution of free food and clothing. Limited Payments towards short-term prescriptions. Free food and shelter in Church for 15 weeks during winter months. (We were not able to this in 2021 due to COVID 19). THE association used to also provide help with prescriptions but due to lack of funding from the Federal government that program has been temporarily suspended. The associations buys groceries from low budget cash and carry and distributes to about five churches in the area. People in the community in the jurisdiction of these churches call the churces to request food and any other help that they may require.

What it reported doing in 2024

Distribution of Free Food and clothing. Limited payments towards short-term prescriptions. Free Food and shelter in churches for 15 weeks during the winter months.

Operating model

Revenue model
Donor-supported. 100% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 90
  • Accountability: 82
  • Sustainability: 38
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 99.5%; rating input score 99
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 5 of 9 controls in place; rating input score 56
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Fail
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 0.5%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 0.14; rating input score 9; 9th percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 69; 69th percentile among comparable filings
  • Officer compensation ratio: 56.6%; rating input score 6; 6th percentile among comparable filings

Growth

  • Program expense growth: -21.7% per year; rating input score 0; 16th percentile among comparable filings
  • Revenue growth: -33.8% per year; rating input score 0; 12th percentile among comparable filings
  • Asset growth: -64.4% per year; rating input score 0; 2nd percentile among comparable filings

Details

  • Where the money goes: 99.5% of revenue deployed · 100% of spending went to programs
  • Governance: 7 of 7 board members independent · 5 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $29K in reported program spending
  • Leadership: top reported pay $9K · 2 people listed
  • Consistency: 39 of 39 current checks pass
  • Schedules: 2 filed schedules
  • Filing history: 5 filing years from 2020 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 8 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 9/100.
  • Review — Sustainability: Operating margin scored 56/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 6/100.