Heartshare
Legal name: Heartshare Human Services of New York
Nonprofit profile at a glance
- EIN
- 111633549
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Aug 2026
- Forms available
- Form 990 2024
- Location
- Brooklyn, NY, USA
- Phone
- 7184224200
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $140,109,675
- Expenses
- $138,904,817
- Assets
- $118,511,456
- Liabilities
- $103,880,639
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
27 people listed
Executive titles in this filing
- DAWN W VALENTINE-SAFFAYEH (EXECUTIVE DIRECTOR / PRESIDENT & CEO - HSHS, HSVS, HEC, HSW)
Highest reported compensation
- DAWN W VALENTINE-SAFFAYEH (EXECUTIVE DIRECTOR / PRESIDENT & CEO - HSHS, HSVS, HEC, HSW): $571,800 total reported compensation
- JUSTIN NARDILLA (CFO THRU 01/2025 - HSHS, HSVS, HEC, HSW): $484,872 total reported compensation
- SHAWNTA SALAZAR (CHIEF OPERATING OFFICER): $334,294 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The Health Homes program plays a crucial role in reducing unnecessary emergency room visits by providing children and their caregivers with the support they need to manage their health effectively. We support two specific populations across all of New York City: children and adults with developmental disabilities; and children and families dealing with the trauma associated with family separation. Each population faces its own distinct set of challenges and obstacles — and we are set up accordingly to meet them with understanding, evidence-based solutions, and interconnected programming. While the actual work of each focus area varies, Heartshare as a whole is driven by a few guiding principles. These ideas form the foundation of all work — from how we judge our success to how we set ambitious plans for the future. A Vision for the Future.
What it reported doing in 2024
Residential services: heartshare provided residential services to over 400 children and adults with intellectual and developmental disabilities (i/dd) through over fifty (50) 24-hour residences and over forty-five (45) supportive and iss apartments. These homes and apartments can be found across brooklyn, queens, and staten island. Heartshare provides loving care, assistance, support and guidance as needed so that individuals can live meaningful, independent lives. Residents are provided support in the areas of activities of daily living as appropriate to each person, including self-care, cooking, cleaning, budgeting, etc. They attend school (children) or adult day and employment programs (adults) or are competitively employed. Residents participate in recreational and cultural activities and enjoy being part of their communities.
Operating model
- Revenue model
- Other-operating. 98% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 90
- Accountability: 100
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 84.5%; rating input score 85
- Program expense ratio: 85.3%; rating input score 85
- Fundraising efficiency: $3.73 raised per $1 spent on fundraising; rating input score 14; 14th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 0.9%; rating input score 37; 37th percentile among comparable filings
- Total-asset coverage ratio: 0.85; rating input score 34; 34th percentile among comparable filings
- Liabilities to assets ratio: 0.88; rating input score 14; 14th percentile among comparable filings
- Officer compensation ratio: 2.2%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 3.6% per year; rating input score 100; 28th percentile among comparable filings
- Revenue growth: 2.6% per year; rating input score 100; 18th percentile among comparable filings
- Asset growth: 7.1% per year; rating input score 100; 52nd percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site
- Where the money goes: 84.5% of revenue deployed · 85.3% of spending went to programs
- Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 5 filed program accomplishments · $118.4M in reported program spending
- Leadership: top reported pay $572K · 27 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $14.5M reported
- Consistency: 38 of 38 current checks pass
- Schedules: 10 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Related organizations: 11 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 14/100.
- Moderate — Sustainability: Operating margin scored 37/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 34/100.
- High — Sustainability: Liabilities to assets ratio scored 14/100.
- Review — Sustainability: Officer compensation ratio scored 52/100.