Heartland Human Care Services Inc

Nonprofit profile at a glance

EIN
364053244
IRS 990 coverage
2009–2022
Forms available
Form 990 2022
Location
Chicago, IL, USA
Phone
3126601300
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Travelers' Aid

Official website

Reported finances

Revenue
$68,808,814
Expenses
$68,768,880
Assets
$26,521,328
Liabilities
$17,746,058

Source: IRS Form 990. Selected filing: tax year 2022. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • EVELYN DIAZ (PRESIDENT/CEO)
  • DAVID SINSKI (EXECUTIVE DIRECTOR)

Highest reported compensation

  • EVELYN DIAZ (PRESIDENT/CEO): $456,607 total reported compensation
  • ELIAS ROSARIO THRU 022023 (CHIEF FIN/ADMIN OFCR/TREASURER): $314,121 total reported compensation
  • JULIA GETZELS (GENERAL COUNSEL/SECRETARY): $285,036 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2022. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Heartland human care services, inc. Aims to achieve freedom from want, fear and injustice for people marginalized by poverty, displacement or situations of vulnerability by developing a continuum of services that meet basic needs, (continued on schedule o) build strengths, safeguard human rights and provide positive opportunities for change.

What it reported doing in 2022

Building stable communities (bsc) provides supportive housing services to single adults and families experiencing homelessness. The initial assessment leads to the development of individual service plans, utilizing strengths-based and trauma-informed practices. These plans detail employment, income, housing, and medical and clinical service needs as well as family needs that encompass the children's positive development. Bsc provides intensive case management, housing location, rental assistance, financial literacy, child development, parenting support, job readiness and placement, life-skills development, and follow-up services. (continued on schedule o)bsc housing consists of scattered-site housing that includes a subsidy while the participant is in the program, for up to 24 months, with the goal of each participant to maintain permanent housing upon exit.

Operating model

Revenue model
Grant-funded. 95% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 85% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Revenue has declined or grown slowly and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 87
  • Accountability: 72
  • Sustainability: 31
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 97%; rating input score 97
  • Program expense ratio: 97%; rating input score 97
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 78th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 66.7%; rating input score 67; 19th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.1%; rating input score 37; 37th percentile among comparable filings
  • Total-asset coverage ratio: 0.39; rating input score 13; 13th percentile among comparable filings
  • Liabilities to assets ratio: 0.67; rating input score 25; 25th percentile among comparable filings
  • Officer compensation ratio: 1.8%; rating input score 58; 58th percentile among comparable filings

Growth

  • Program expense growth: 5.4% per year; rating input score 100; 48th percentile among comparable filings
  • Revenue growth: -4.9% per year; rating input score 0; 2nd percentile among comparable filings
  • Asset growth: -0.8% per year; rating input score 0; 7th percentile among comparable filings

Details

  • Where the money goes: 97% of revenue deployed · 97% of spending went to programs
  • Governance: 4 of 6 board members independent · 7 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $66.7M in reported program spending
  • Leadership: top reported pay $457K · 14 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 3 contractors listed · $949K reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2009 to 2022
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 39 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Revenue growth scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Moderate — Sustainability: Operating margin scored 37/100.
  • High — Sustainability: Total-asset coverage ratio scored 13/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 25/100.
  • Review — Sustainability: Officer compensation ratio scored 58/100.