Heart of the City
Nonprofit profile at a glance
- EIN
- 834530943
- IRS 990 coverage
- 2020–2025
- Forms available
- Form 990 2025
- Location
- Lewisville, TX, USA
- Phone
- 9728246171
- Rating
- 66
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $2,251,380
- Expenses
- $2,254,518
- Assets
- $934,673
- Liabilities
- $5,426
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
13 people listed
Executive titles in this filing
- Shaneca Felder (President CEO)
Highest reported compensation
- Shaneca Felder (President CEO): $75,000 total reported compensation
- Robert Veal (Founder): $9,200 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
OUR MISSION- To LOVE OTHERS to SERVE OTHERS and to HELP OTHERS. OUR VISION- We see the potential of Heart of the City to be a model for loving helping and serving local communities led by local people using local resources to make those communities better places to live work and play. This model will be one that can be duplicated in every town all across the nation. And when this happens we will find that each unique Heart of the City entity has the potential to truly be the HEART of each city and it will be an example of what it looks like to LOVE OTHERS. OUR PURPOSE-For the Greater Lewisville South Denton County region we see the current purpose of Heart of the City Lewisville is to provide assistance with FOOD CLOTHING and COUNSELING. However as needs change so will the programs of Heart of the City. We realize in a rapidly changing world we have to be able to change as well. OUR VALUES- Compassion Community Integrity Excellence and Stewardship
What it reported doing in 2025
Food Clothing Closet and Professional and Personal Life Skills Coaching
Operating model
- Revenue model
- Donor-supported. 99% of the money available for current operations came from contributions and gifts.
- Distribution model
- Affiliate network. The nonprofit sent 84% of its reported program spending through affiliated organizations.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 85
- Transparency & Controls: 70
- Accountability: 23
- Sustainability: 33
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 87.3%; rating input score 87
- Program expense ratio: 87.1%; rating input score 87
- Fundraising efficiency: $26.86 raised per $1 spent on fundraising; rating input score 67; 67th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 0%; rating input score 0; 4th percentile among comparable filings
- Governance controls: 5 of 9 controls in place; rating input score 56
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -0.1%; rating input score 25; 25th percentile among comparable filings
- Total-asset coverage ratio: 0.41; rating input score 13; 13th percentile among comparable filings
- Liabilities to assets ratio: 0.01; rating input score 82; 82nd percentile among comparable filings
- Officer compensation ratio: 3.7%; rating input score 65; 65th percentile among comparable filings
Growth
- Program expense growth: 15% per year; rating input score 100; 75th percentile among comparable filings
- Revenue growth: 14.4% per year; rating input score 100; 78th percentile among comparable filings
- Asset growth: 23.1% per year; rating input score 100; 88th percentile among comparable filings
Details
- Where the money goes: 87.3% of revenue deployed · 87.1% of spending went to programs
- Governance: 0 of 10 board members independent · 5 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $2M in reported program spending
- Leadership: top reported pay $75K · 13 people listed · 1 of 6 pay-setting controls reported
- Consistency: 42 of 42 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 6 filing years from 2020 to 2025
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Independent voting board scored 0/100.
- Review — Accountability: Governance controls: 3 of 8 not reported.
- High — Sustainability: Operating margin scored 25/100.
- High — Sustainability: Total-asset coverage ratio scored 13/100.