Heart of Texas Goodwill Industries
Legal name: Heart of Texas Goodwill Industries Inc
Nonprofit profile at a glance
- EIN
- 741238443
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Waco, TX, US
- Phone
- (254) 753-7337
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
Reported finances
- Revenue
- $26,205,578
- Expenses
- $22,614,583
- Assets
- $72,685,400
- Liabilities
- $17,828,243
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
21 people listed
Executive titles in this filing
- SHANNON WITTMER (PRESIDENT & CEO)
Highest reported compensation
- SHANNON WITTMER (PRESIDENT & CEO): $295,085 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide job training, employment placement services, and other community-based programs for people with disabilities, those facing employment barriers, and others in need.
What it reported doing in 2024
The sale of donated items received from donors plays a significant role behind the scenes at goodwill, helping to fund life-changing training programs and vocational services for individuals seeking greater success in the workplaces. Goodwill develops work opportunities and vocational training courses for people with barriers to employment and disabling conditions by partnering with state agencies and other community organizations. These partnerships create on-the-job training programs that give people the skills they need to succeed in the workplace, all while they earn a paycheck. These paid training opportunities occur within goodwill's retail operations or at state offices, doing work such as legal services or general office work. These partnerships also create a pipeline of referrals to goodwill's one-on-one and classroom-based job readiness and computer training, geared towards people looking to upgrade their skills or need help in their employment search. Most services are free and are offered by dedicated mission services staff located in one of five community-based job connection centers operated by goodwill. Special programs also exist to serve specific populations such as veterans, justice involved, youth, and houseless.
Operating model
- Revenue model
- Donor-supported. 63% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Liabilities are high compared with assets.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 89
- Accountability: 97
- Sustainability: 73
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 73.5%; rating input score 74
- Program expense ratio: 84.2%; rating input score 84
- Fundraising efficiency: $329.8 raised per $1 spent on fundraising; rating input score 93; 93rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 95.2%; rating input score 95; 29th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 13.7%; rating input score 74; 74th percentile among comparable filings
- Total-asset coverage ratio: 3.21; rating input score 77; 77th percentile among comparable filings
- Liabilities to assets ratio: 0.25; rating input score 53; 53rd percentile among comparable filings
- Officer compensation ratio: 1.3%; rating input score 83; 83rd percentile among comparable filings
Growth
- Program expense growth: 7% per year; rating input score 100; 56th percentile among comparable filings
- Revenue growth: 6.6% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 7.8% per year; rating input score 100; 54th percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 73.5% of revenue deployed · 84.2% of spending went to programs
- Governance: 20 of 21 board members independent · 8 of 8 filing controls reported
- Programs: 4 filed program accomplishments · $19M in reported program spending
- Leadership: top reported pay $295K · 21 people listed · 5 of 6 pay-setting controls reported
- Consistency: 30 of 30 current checks pass
- Schedules: 9 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Sustainability: Liabilities to assets ratio scored 53/100.