Healthix

What it reported doing in 2024

Shin-ny grant/hcra/medicaid programprogram descriptionhealthix works with our participants to integrate them into the hie and to work with them to design and develop products and services that help them to improve care through better care coordination. In 2024 we used the funding from shin-ny/hcra/medicaid to support customer engagement, compliance, relationship management, project management, operations, development, data quality improvement, engineering, quality assurance and support. Our customer engagement team recruited new participants, ensured compliance with state privacy & security policies and prepared statements of work to hand off to the project management, customer experience and development & engineering teams. Customer engagement team was comprised of two customer engagement managers reporting into the vice president of customer experience. The compliance department is comprised of an assistant vice president of compliance and privacy officer and five compliance staff. The project management department is comprised of a vice president, five project managers, a project management team lead, a quality assurance lead, two quality assurance engineers, a manager of operations with two analysts and a training specialist. The customer experience team is comprised of a vice president, a director of relationship management with eight relationship managers, a communications manager, an assistant vice president of customer support with seven customer support staff. The development operations team is led by a senior director and comprised of a director of data strategy and eight data analysts, a director of development with five integration engineers and a systems engineering team comprised of eight network engineers. The information security group reports into the cio and is comprised of a chief information security officer and two information security analysts. In addition, the shin-ny grant/hcra/medicaid program funding supported office space and data center operations.accomplishmentsin 2024 healthix completed 234 projects including customer projects, internal projects, vendor development projects, product development projects, grants projects and public health projects. The customer projects included connecting new participants to healthix and providing them with standard and custom services. Nyc dohmhin 2024 healthix continued a two-year contract with the New York city department of health and mental hygiene (dohmh) to develop new functionality and infrastructure improvements to enhance the department's ability to perform disease surveillance and epidemiology. The contract was extended due to pending delivery completions. The contract was executed in june of 2023 and healthix earned $217,000 of the deliverables by december 31, 2024.research revenueclinithink received de-identified patient data from healthix to evaluate evidence for a potential clinical trial. Healthix provided both structured and unstructured data through clinithink's application hosted in the data center. Collaboration with clinithink determined the viability of proceeding with a trial. Technical debt remediation healthix has played an integral role throughout the evolution of the statewide health information network for New York (shin-ny), contributing from its inception through the establishment of operational hies statewide. The organization's current structure is the result of consolidating five smaller hiesnyclix, lipix, bhix, ehealth network of long island, and interboro. These mergers, in combination with healthix's participation in nyec's service platform initiative and the subsequent transfer of support and development to nyec, have led to a significant accumulation of custom data classes requiring evaluation, integration, reduction, and possible removal.this custom codebase is distributed across five packages, encompassing approximately 9,000 classes and impacting around 430 productions slated for updates. The focus of the current project is

Financial Efficiency

• Mission deployment rate: 82.7%; rating input score 83
• Program expense ratio: 84.1%; rating input score 84
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 2.3%; rating input score 43; 43rd percentile among comparable filings
• Total-asset coverage ratio: 1.09; rating input score 39; 39th percentile among comparable filings
• Liabilities to assets ratio: 0.25; rating input score 52; 52nd percentile among comparable filings
• Officer compensation ratio: 16.5%; rating input score 6; 6th percentile among comparable filings

Growth

• Program expense growth: 7.6% per year; rating input score 100; 59th percentile among comparable filings
• Revenue growth: 8.2% per year; rating input score 100; 66th percentile among comparable filings
• Asset growth: 10.7% per year; rating input score 100; 68th percentile among comparable filings