Health Outreach Partners

What it reported doing in 2024

INFORMATION SERVICES & RESOURCES: From July 1, 2024, to June 30, 2025, Health Outreach Partners conducted 16 webinars and in-person training sessions with approximately 2,382 participants; more than 30% were from community health centers or primary care associations.Health Outreach Partners collaborated with 21 National Training and Technical Assistance Partners (NTTAPs) on ten webinars and eight resource publications, two conference workshops, five working groups, and three learning collaboratives (with four sessions each). Participant numbers were collected for all events; however, health center status was not always available. HOP also participated in several in-person conferences and training workshops.Due to an increase in resource publications this year, the number of live events we led was lower than the previous year, resulting in fewer individual participants. Additionally, changes in federal marketing policies associated with the administrative transition impacted participation numbers.Conferences: HOP participated in six conferences. At the Spring 2025 Agricultural Worker Symposium, HOP moderated eight in-person sessions and led two strategy-sharing workshops, reaching more than 140 participants over the three-day event. HOP also contributed to the development of the Farmworker Health Network session titled Community Connections: A Grassroots Approach to Expanding Access to Care, which had 60 participants. HOPs Executive Director presented two conference workshops in Spring 2025. She presented Mobilizing Healthcare Transformation: The Business Value of Outreach (ROI) to 45 attendees at the Oregon Primary Care Associations Annual Conference in Salem, Oregon. She also partnered with Moses Lake Community Health Center, co-author of the publication The Silent Crisis: How to Do Outreach in an Anti-Immigrant Climate, to present to 125 participants at the Northwest Regional Primary Care Association Community Health Worker Summit in Yakima, WA.Client Trainings: HOP provided six training and technical assistance webinars to multiple state primary care associations and safety-net organizations to strengthen health center capacity and service delivery. These included: A virtual training course for the Health Center Association of Nebraska (6 participants) A webinar for the Idaho Community Health Association (24 participants) Two webinars for the California Primary Care Association: 1. The Business Value of Outreach (ROI) (30 participants) 2. Outreach and Enrollment (20 participants) A prerecorded/asynchronous webinar for the Community Health Center Association of New York State A training webinar for Moms Meals, Inc. (59 participants) From September 2024 to June 2025, Health Outreach Partners (HOP) collaborated with Special Olympics, Inc. (SOI) to provide technical assistance through a series of listening sessions and asynchronous training webinars. This included three listening sessions for providers and individuals with IDD and three learning series covering: Outreach and Enrollment Social Drivers of Health (SDOH) Trauma-Informed Motivational Interviewing (TIMI) strategiesEach series includes three modules housed on Moodle, an online learning management system. To date, 15 individuals have created accounts and engaged with the training modules.During this reporting period, HOP conducted 12 web-based Learning Collaborative sessions on: Health Center Workforce Retention and Recruitment Trauma-Informed Motivational Interviewing Outreach and Enrollment StrategiesAll sessions were small-cohort, interactive, peer-learning programs designed and led by HOP. These sessions reached a total of 545 unique individuals across 152 health centers.Publications & Website Engagement: During this reporting period, the HOP website recorded 30,481 visits from all sources.HOP authored eight publications and one downloadable webinar this fiscal year, resulting in more than 1,657 combined page views. Outreach and Enrollment Pilot Training Report (23

Financial Efficiency

• Mission deployment rate: 74.9%; rating input score 75
• Program expense ratio: 76.9%; rating input score 77
• Fundraising efficiency: $19.14 raised per $1 spent on fundraising; rating input score 57; 57th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 2.8%; rating input score 44; 44th percentile among comparable filings
• Total-asset coverage ratio: 0.35; rating input score 16; 16th percentile among comparable filings
• Liabilities to assets ratio: 0.22; rating input score 30; 30th percentile among comparable filings
• Officer compensation ratio: 18.7%; rating input score 16; 16th percentile among comparable filings

Growth

• Program expense growth: -0.3% per year; rating input score 0; 17th percentile among comparable filings
• Revenue growth: 0.7% per year; rating input score 100; 18th percentile among comparable filings
• Asset growth: -0.5% per year; rating input score 0; 16th percentile among comparable filings