Healing Hands Health
Legal name: Healing Hands Health Center Inc
Nonprofit profile at a glance
- EIN
- 621677000
- IRS 990 coverage
- 2015–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Bristol, TN, United States
- Phone
- 423-652-0260
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Health Treatment Facilities, Primarily Outpatient
- Affiliation
- Christianity
Reported finances
- Revenue
- $4,414,027
- Expenses
- $2,916,076
- Assets
- $10,517,118
- Liabilities
- $194,353
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
15 people listed
Highest reported compensation
- HELEN SCOTT (EXECUTIVE DI): $110,542 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Get to know what’s (and who’s) behind our mission. Empowering each patient to restore their quality of life Healing Hands Health provides affordable, community-supported care that allows individuals with limited insurance coverage to restore their quality of life. Qualified residents of Northeast Tennessee and Southwest Virginia can receive medical, behavioral health, dental, vision, and supportive care - typically for $50 or less at each routine visit, including diagnostic testing.
What it reported doing in 2024
Healing hands health center received donated services of 1,859,747 from multiple contributors which are recorded at fair value. Healing hands health center received donated medications of 71,323 from multiple contributors which are recorded at wholesale cost. Healing hands health center received donated supplies and equipment of 101,493 from multiple contributors which are recorded at fair value.
Operating model
- Revenue model
- Donor-supported. 65% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - The filed numbers largely add up and a large share of total spending goes to programs. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 64
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 80
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 56.5%; rating input score 56
- Program expense ratio: 81%; rating input score 81
- Fundraising efficiency: $15.44 raised per $1 spent on fundraising; rating input score 52; 52nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 33.9%; rating input score 86; 86th percentile among comparable filings
- Total-asset coverage ratio: 3.61; rating input score 78; 78th percentile among comparable filings
- Liabilities to assets ratio: 0.02; rating input score 81; 81st percentile among comparable filings
- Officer compensation ratio: 3.8%; rating input score 63; 63rd percentile among comparable filings
Growth
- Program expense growth: 8.6% per year; rating input score 100; 58th percentile among comparable filings
- Revenue growth: 10.1% per year; rating input score 100; 69th percentile among comparable filings
- Asset growth: 12.4% per year; rating input score 100; 67th percentile among comparable filings
Details
- What they do: 6 programs and campaigns described on the official site · 2 operating locations identified
- Where the money goes: 56.5% of revenue deployed · 81% of spending went to programs
- Governance: 14 of 14 board members independent · 8 of 8 filing controls reported
- Programs: 2 filed program accomplishments · $2.4M in reported program spending
- Leadership: top reported pay $111K · 15 people listed
- Consistency: 33 of 33 current checks pass
- Schedules: 6 filed schedules · includes major donors
- Filing history: 10 filing years from 2015 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 56/100.
- Review — Financial Efficiency: Fundraising efficiency scored 52/100.