Heading Home

Nonprofit profile at a glance

EIN
201917517
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Albuquerque, NM, USA
Phone
5053442323
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Homeless Shelters

Official website

Reported finances

Revenue
$10,641,906
Expenses
$10,987,203
Assets
$3,826,710
Liabilities
$880,997

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

11 people listed

Executive titles in this filing

  • CONNIE CHAVEZ (CEO)

Highest reported compensation

  • CONNIE CHAVEZ (CEO): $166,186 total reported compensation
  • PATRICIA GONZALES (HR DIRECTOR): $119,065 total reported compensation
  • MELISSA KAMINSKY (OPERATIONS D): $118,714 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Heading home's mission is: "to empower individuals experiencing homelessness through compassionate outreach, comprehensive support services, and community partnerships, creating pathways to stable housing and the opportunity to thrive." to accomplish its mission, heading home delivers an integrated service model supporting the unhoused and precariously housed individuals and families in albuquerque. They fully own and operate the aoc (albuquerque opportunity center) shelter for men as well as a respite program for men and women supported by five contracted healthcare providers; partner in a community collaborative to operate a medical respite program that provides short-term residential care; and administer three supportive housing programs with intensive case management for qualified individuals and families. Heading home also provides street outreach to the most vulnerable in the community, a job assistance program, and is the statewide lead soar (ssdi/ssi outreach, access and recove

What it reported doing in 2024

Heading home provides a continuum of services designed to meet the immediate and long-term needs of individuals and families experiencing homelessness. Through outreach, shelter, housing, and supportive services, the agency helps individuals stabilize, access essential resources, and move toward permanent housing and self-sufficiency. In fy25, heading home served 3,228 unduplicated adults and children across its programs.

Operating model

Revenue model
Grant-funded. 86% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 72% for direct work, and 28% for grants.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 75
  • Accountability: 95
  • Sustainability: 25
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.6%; rating input score 92
  • Program expense ratio: 88.7%; rating input score 89
  • Fundraising efficiency: $99.53 raised per $1 spent on fundraising; rating input score 85; 85th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.2%; rating input score 20; 20th percentile among comparable filings
  • Total-asset coverage ratio: 0.35; rating input score 9; 9th percentile among comparable filings
  • Liabilities to assets ratio: 0.23; rating input score 55; 55th percentile among comparable filings
  • Officer compensation ratio: 4.6%; rating input score 54; 54th percentile among comparable filings

Growth

  • Program expense growth: 15.9% per year; rating input score 100; 85th percentile among comparable filings
  • Revenue growth: 15.3% per year; rating input score 100; 87th percentile among comparable filings
  • Asset growth: 7.2% per year; rating input score 100; 50th percentile among comparable filings

Details

  • Where the money goes: 91.6% of revenue deployed · 88.7% of spending went to programs
  • Governance: 7 of 7 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $9.7M in reported program spending
  • Leadership: top reported pay $166K · 11 people listed · 1 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.5M reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 6 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Operating margin scored 20/100.
  • High — Sustainability: Total-asset coverage ratio scored 9/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Review — Sustainability: Officer compensation ratio scored 54/100.
  • Review — Sustainability: Liabilities to assets ratio scored 55/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.