Hawaiian Humane Society

Nonprofit profile at a glance

EIN
990073490
IRS 990 coverage
2011–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Honolulu, HI, USA
Phone
(808) 356-2200
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Animal Protection and Welfare

Official website

Reported finances

Revenue
$18,048,560
Expenses
$19,135,306
Assets
$59,392,743
Liabilities
$2,339,827

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • ANNA NEUBAUER (PRESIDENT/CEO)

Highest reported compensation

  • ANNA NEUBAUER (PRESIDENT/CEO): $269,130 total reported compensation
  • NATALIE SPENCER (DIRECTOR OF OPERATIONS): $174,693 total reported compensation
  • CARLENE TAKUSHI (VETERINARIAN): $154,742 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To improve the quality of life for all animals by providing assistance to those who are in need, and to keep pets and their people together.

What it reported doing in 2024

The socially conscious animal community framework, which is among the guiding principles of hawaiian humane, invites all community stakeholders to work together and achieve better outcomes for people and their pets. The hawaiian humane society seeks to work with these partners - including shelters, rescue groups, policy makers, law enforcement, media, veterinarians, behavior professionals, human-animal service providers and community members - to address the most critical animal issues in our community. Community engagement and education are at the core of what we do and include advocating for people and animals in the community, in government, in the private and non-profit sectors, and one by one with individual people. Pet kokua by hawaiian humane and the ginny tiu community spay/neuter centers are dedicated to keeping pets and people together and reversing pet overpopulation through services such as high-quality, low- or no-fee spay/neuter (3,257 animals in fye25); wellness and vaccine clinics (12 clinics serving 316 animals in fye25); pet food bank (14,974 animals fed in fye25) and other resources for struggling pet owners. The other pillars of our community outreach program include humane education (25,638 youth and adults educated in fye25); communications ($309,772,280 in earned media in fye25), promoting adoption, foster care, responsible pet ownership and the humane treatment of animals); supporting the human-animal bond (21,337 people served by pet visitation program in fye25); and advocacy (6 statewide animal protection laws passed in fye25).

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 74
  • Accountability: 100
  • Sustainability: 45
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.6%; rating input score 88
  • Program expense ratio: 81.8%; rating input score 82
  • Fundraising efficiency: $7.32 raised per $1 spent on fundraising; rating input score 30; 30th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -6%; rating input score 15; 15th percentile among comparable filings
  • Total-asset coverage ratio: 3.1; rating input score 76; 76th percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 85; 85th percentile among comparable filings
  • Officer compensation ratio: 5.1%; rating input score 49; 49th percentile among comparable filings

Growth

  • Program expense growth: 9.5% per year; rating input score 100; 68th percentile among comparable filings
  • Revenue growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
  • Asset growth: 8.9% per year; rating input score 100; 60th percentile among comparable filings

Details

  • What they do: 9 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 87.6% of revenue deployed · 81.8% of spending went to programs
  • Governance: 20 of 20 board members independent · 8 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $15.7M in reported program spending
  • Leadership: top reported pay $269K · 27 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $10M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 30/100.
  • High — Sustainability: Operating margin scored 15/100.
  • Moderate — Sustainability: Officer compensation ratio scored 49/100.