Harbor Health
Legal name: Harbor Health Services Inc
Nonprofit profile at a glance
- EIN
- 237100550
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Mattapan, MA, US
- Phone
- (617) 533-2300
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Ambulatory Health Center, Community Clinic
Reported finances
- Revenue
- $110,938,838
- Expenses
- $110,427,362
- Assets
- $77,248,014
- Liabilities
- $30,496,347
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- CHARLES JONES (PRESIDENT & CEO (UNTIL 12/24))
- JOHN O'HARA (INTERIM PRESIDENT & CEO (AS OF 11/24))
Highest reported compensation
- CHARLES JONES (PRESIDENT & CEO (UNTIL 12/24)): $487,660 total reported compensation
- K TODD MURPHY (CFO): $316,361 total reported compensation
- MICHAEL KRAMER MD (PHYSICIAN (UNTIL 3/25)): $295,959 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To help everyone achieve their full potential through access to local, affordable services that promote health.
What it reported doing in 2024
Health care services - to help individuals and communities achieve their full potential through access to local, affordable services that promote health (including an elderly services program and a wic program). There were approximately 119,060 visits in the fiscal year, comprised of approximately 85,229 medical and 33,831 dental visits. Approximately 88,887 prescriptions were also processed for health center patients.
Operating model
- Revenue model
- Earned-program. 85% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 76
- Transparency & Controls: 85
- Accountability: 100
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 85.6%; rating input score 86
- Program expense ratio: 86%; rating input score 86
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 0.5%; rating input score 34; 34th percentile among comparable filings
- Total-asset coverage ratio: 0.7; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0.39; rating input score 45; 45th percentile among comparable filings
- Officer compensation ratio: 2.6%; rating input score 45; 45th percentile among comparable filings
Growth
- Program expense growth: 5.9% per year; rating input score 100; 48th percentile among comparable filings
- Revenue growth: 5.8% per year; rating input score 100; 51st percentile among comparable filings
- Asset growth: 6.1% per year; rating input score 100; 45th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 5 operating locations identified
- Where the money goes: 85.6% of revenue deployed · 86% of spending went to programs
- Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $95M in reported program spending
- Leadership: top reported pay $488K · 23 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $8.4M reported
- Consistency: 29 of 29 current checks pass
- Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 12 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 34/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 45/100.
- Moderate — Sustainability: Officer compensation ratio scored 45/100.