Hanover Improvement Society Corporation

Nonprofit profile at a glance

EIN
020392580
IRS 990 coverage
2010–2025
Forms available
Form 990 2025, Form 990-T 2025
Location
Hanover, NH, USA
Phone
6036432408
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Community Recreational Centers

Official website

Reported finances

Revenue
$2,177,572
Expenses
$2,101,534
Assets
$13,593,743
Liabilities
$724,643

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • ARICCA VAN CITTERS (PRESIDENT)
  • AMY HOCHREITER (VICE PRESIDENT)
  • JENNIFER RICKARDS (EXECUTIVE DIRECTOR)

Highest reported compensation

  • JEFFREY B GRAHAM (GENERAL MANAGER (FORMER)): $130,897 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide recreational and cultural opportunities to hanover and neighboring communities at our three facilities: storrs pond recreation area, the james w. Campion iii skating rink, and the nugget theaters.

What it reported doing in 2025

James w. Campion iii rink - ice skating is a signature upper valley tradition that inspires joy, health and fitness, athleticism, and creative expression among people of all ages. In support of a passionate skating community, the campion rink offers a variety of programs for experienced and novice skaters, including figure skating, youth and adult hockey, sled hockey, and competitive high school teams. Recent renovations have created a state-of-the-art facility to improve the skaters and spectators' experiences, and to upgrade the complex refrigeration systems.

Operating model

Revenue model
Earned-program. 84% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 92
  • Accountability: 84
  • Sustainability: 55
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.6%; rating input score 91
  • Program expense ratio: 82.4%; rating input score 82
  • Fundraising efficiency: $27.33 raised per $1 spent on fundraising; rating input score 67; 67th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.5%; rating input score 38; 38th percentile among comparable filings
  • Total-asset coverage ratio: 6.47; rating input score 84; 84th percentile among comparable filings
  • Liabilities to assets ratio: 0.05; rating input score 59; 59th percentile among comparable filings
  • Officer compensation ratio: 6.2%; rating input score 49; 49th percentile among comparable filings

Growth

  • Program expense growth: -1.7% per year; rating input score 0; 8th percentile among comparable filings
  • Revenue growth: 1.6% per year; rating input score 100; 14th percentile among comparable filings
  • Asset growth: 6% per year; rating input score 100; 38th percentile among comparable filings

Details

  • Where the money goes: 90.6% of revenue deployed · 82.4% of spending went to programs
  • Governance: 8 of 8 board members independent · 5 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $1.7M in reported program spending
  • Leadership: top reported pay $131K · 10 people listed
  • Consistency: 30 of 30 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 8 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 38/100.
  • Moderate — Sustainability: Officer compensation ratio scored 49/100.
  • Review — Sustainability: Liabilities to assets ratio scored 59/100.