Handson Twin Cities

What it reported doing in 2025

Volunteer mobilization: for more than 107 years, handson twin cities (hotc) has advanced its mission of insipiring, equipping, and mobilizing people to take action that strengthens communities through volunteerism, civic engagement, and service.hotc serves as a centralized community resource that connects individuals, corporations, and community groups with meaningful volunteer opportunities that address critical community needs. Through our volunteer opportunity database, 28,296 users accessed resources and connections to service opportunities across 790 active nonprofit organizations in 2025.in 2025, handson twin cities facilitated flexible, accessible, and high-impact volunteer experiences that enabled more than 12,000 corporate volunteers to contribute over 13,000 hours of service through 213 community engagement projects. These projects supported local nonprofits, schools, and community organizations while resulting in the distribution of more than 70,000 essential kits and resources to individuals and families in need.volunteer engagement formats included:- onsite community volunteer projects - offsite corporate and community service projects - group projects-in-a-box - flexible individual and at-home volunteer engagement opportunities hotc continued to expand community access to volunteerism through:- free referral services that connect individuals with volunteer opportunities through online, email, phone, and in-person support. - educational resources, trainings, and community conversations that help volunteers deepen their understanding of community needs, civic responsibility, and the impact of service. - community-wide engagement events and collaborative initiatives that promote social connection, civic participation, and community belonging. - tools, resources, and technical assistance that help nonprofit organizations more effectively recruit, engage, and retain volunteers in support of their missions. Handson twin cities also provided capacity-building support to a network of 90 nonprofit member organizations, including 15 new members in 2025. Through quarterly peer learning events, educational content, and resource sharing, hotc helped community partners strengthen volunteer engagement practices, increase organizational capacity, and build stronger connections across the nonprofit sector.as community needs and workplace expectations continue to evolve, hotc remains a trusted community partner and thought leader in volunteer engagement, helping corporations, nonprofits, and community members develop more meaningful and impactful approaches to service.

Financial Efficiency

• Mission deployment rate: 72%; rating input score 72
• Program expense ratio: 78.4%; rating input score 78
• Fundraising efficiency: $6.2 raised per $1 spent on fundraising; rating input score 21; 21st percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 6.1%; rating input score 47; 47th percentile among comparable filings
• Total-asset coverage ratio: 0.83; rating input score 38; 38th percentile among comparable filings
• Liabilities to assets ratio: 0.39; rating input score 15; 15th percentile among comparable filings
• Officer compensation ratio: 15.2%; rating input score 24; 24th percentile among comparable filings

Growth

• Program expense growth: 8.8% per year; rating input score 100; 53rd percentile among comparable filings
• Revenue growth: 7.7% per year; rating input score 100; 52nd percentile among comparable filings
• Asset growth: 14.3% per year; rating input score 100; 68th percentile among comparable filings