Hancock Shaker Village
Legal name: Hancock Shaker Village Inc
Nonprofit profile at a glance
- EIN
- 042281657
- IRS 990 coverage
- 2020–2025
- Official website data refreshed
- Aug 2026
- Forms available
- Form 990 2025, Form 990-T 2025
- Location
- Pittsfield, MA, USA
- Phone
- (413) 443-0188
- Rating
- 70
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Affiliation
- Christianity
Reported finances
- Revenue
- $5,002,239
- Expenses
- $2,701,566
- Assets
- $18,681,081
- Liabilities
- $517,947
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- CAROLINE HOLLAND (Director & CEO)
Highest reported compensation
- CAROLINE HOLLAND (Director & CEO): $153,484 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
HSV brings the Shaker story to life and preserves it for future generations. Membership Become a member** or renew your membership today. We appreciate your support in helping us to bring the Shaker story to life through multifaceted programming in art, music, farming, food and thought. Become a member** or renew your membership today. Massachusetts loves the Village! The simplicity of our Shaker farm and timeless historic village provides the perfect backdrop for any wedding. Click here for more information on our wedding packages. To discuss wedding options or arrange a personal tour of the Village, please contact Kristie Jacobson at [email protected] or call 413.443.0188, ext. 117.
What it reported doing in 2025
On-site interpretive programs are provided by education staff for all visiting children, adults, and groups. Topics showcase how the Shakers relate to 21st century hot button issues, e.g. green environment, sustainable agriculture, and equality, and also delve into the history of Shaker life, beliefs and practices. Among daily offerings are guided tours, an acapella music performance, water powered operation of machines and tools, craft and trade demonstrations (oval box construction, blacksmithing, bee keeping, etc.), and hands-on farm and craft making experiences. Special topic tours, demonstrations, and lectures change daily with a schedule posted in the Visitors Center. Periodic large scale events include Themed Workshop Weekends, Baby Animals on the Shaker Farm, Spirit Houses and Woodland Wonders, Free Fun Friday, and Country Fair. Daily self-guided experiences include an orientation film/site map/ and audio curators tour, provided in four languages; woodland walks with interpretive signs; hand crank interpretive devices in various locations; text panels in historic buildings and special exhibitions. Staff members (paid and unpaid) are posted in key locations, e.g. Brick Dwelling, Round Stone Barn, and farm animal pastures and barns, to facilitate visitor experiences and answer questions. The HSV website includes a timeline of the Shakers, an interactive map of the historic site, a database of the permanent collection, school curriculum materials, interactive games, a genealogy of the Shakers who lived at Hancock, and more. HSV partners with other museums and organizations on special exhibitions, programs, workshops (e.g. timber frame construction), teacher training, marketing, and more. For five years, the University of Massachusetts and HSV have collaborated on a historic preservation graduate program, with some classes and field experiences offered at the Village. HSV provides free admission to children 12 and under on family visits, to handicapped individuals, for library pass holders, and to members; and admission discounts for seniors, military, teachers, AAA members, etc. Many programs are held offsite, e.g. Shaker Seminar, a five day lecture and study program that presents new scholarship, takes place at significant Shaker sites and communities and serves 45 to 75 individuals. HSV is an employer of 6- 10 learning disabled and special needs individuals, via community agencies such as Berkshire County ARC, Soldier On and Elder Services; and the museum sponsors interns and graduate fellows from various colleges and universities.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 52
- Transparency & Controls: 70
- Accountability: 94
- Sustainability: 81
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 43.9%; rating input score 44
- Program expense ratio: 67.7%; rating input score 68
- Fundraising efficiency: $11.68 raised per $1 spent on fundraising; rating input score 41; 41st percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 89.5%; rating input score 89; 21st percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 46%; rating input score 89; 89th percentile among comparable filings
- Total-asset coverage ratio: 6.91; rating input score 85; 85th percentile among comparable filings
- Liabilities to assets ratio: 0.03; rating input score 68; 68th percentile among comparable filings
- Officer compensation ratio: 5.7%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 10.1% per year; rating input score 100; 61st percentile among comparable filings
- Revenue growth: 11% per year; rating input score 100; 69th percentile among comparable filings
- Asset growth: 15.9% per year; rating input score 100; 76th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 43.9% of revenue deployed · 67.7% of spending went to programs
- Governance: 17 of 19 board members independent · 8 of 8 filing controls reported
- Programs: 5 filed program accomplishments · $1.8M in reported program spending
- Leadership: top reported pay $153K · 20 people listed · 1 of 6 pay-setting controls reported
- Consistency: 31 of 31 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 6 filing years from 2020 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Mission deployment rate scored 44/100.
- Moderate — Financial Efficiency: Fundraising efficiency scored 41/100.
- Review — Sustainability: Officer compensation ratio scored 52/100.