Horizon Goodwill Industries

Legal name: Hagerstown Goodwill Industries Inc

Nonprofit profile at a glance

EIN
520660403
IRS 990 coverage
2011–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Hagerstown, MD, US
Phone
(301) 733-7330
Rating
83
Verdict
STRONG
Rating confidence
Standard
Sector
Human Services

Official website

Reported finances

Revenue
$14,584,952
Expenses
$13,221,728
Assets
$19,758,708
Liabilities
$11,971,125

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Highest reported compensation

  • DAVID SHUSTER (EXECUTIVE DI): $208,676 total reported compensation
  • STEPHEN BLEDSOE (CFO): $117,212 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide job training, employment placement, and other services to individuals with barriers to employment, enabling them to reach their full potential and transform their lives.

What it reported doing in 2024

Mission services - across 17 counties in Maryland, Pennsylvania, Virginia and West Virginia, horizon goodwill industries is dedicated to putting people to work and offers free job training and job seeking services to individuals in our communities who want to work but struggle to find it our mission services division provides individualized case management, paid work experiences, job or career development, and connections to services that address critical needs as food, housing, and mental health. Goodwill's employment programs, educational partnerships and related support services increase an individual's confidence, their ability to navigate change and their overall employability. Our customized programs and services are designed to help individuals with barriers to employment re-establish a work and earnings history, develop job and life skills, and enhance their financial, social and educational circumstances. Horizon goodwill serves individuals with barriers to employment such as lack of transportation or child care, lack of civilian work experience for veterans, chemical dependency, criminal background, and emotional, cognitive and/or physical disabilities. In 2024, horizon goodwill placed 173 individuals in jobs across 4 states with an average starting wage of 17.13 per hour, working an average of 33 hours per week. Horizon goodwill also helped place 131 individuals into permanent housing across the 4 state territory.

Operating model

Revenue model
Earned-program. 74% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 92
  • Accountability: 96
  • Sustainability: 57
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.2%; rating input score 81
  • Program expense ratio: 75.8%; rating input score 76
  • Fundraising efficiency: $6,739.72 raised per $1 spent on fundraising; rating input score 99; 99th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 93.3%; rating input score 93; 26th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 9.3%; rating input score 66; 66th percentile among comparable filings
  • Total-asset coverage ratio: 1.49; rating input score 51; 51st percentile among comparable filings
  • Liabilities to assets ratio: 0.61; rating input score 22; 22nd percentile among comparable filings
  • Officer compensation ratio: 2.5%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: -6.2% per year; rating input score 0; 3rd percentile among comparable filings
  • Revenue growth: -3.1% per year; rating input score 0; 3rd percentile among comparable filings
  • Asset growth: 6.1% per year; rating input score 100; 43rd percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 81.2% of revenue deployed · 75.8% of spending went to programs
  • Governance: 14 of 15 board members independent · 8 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $10M in reported program spending
  • Leadership: top reported pay $209K · 20 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 4 contractors listed · $1.1M reported
  • Consistency: 40 of 40 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Review — Sustainability: Total-asset coverage ratio scored 51/100.
  • High — Sustainability: Liabilities to assets ratio scored 22/100.