Goodwill of Western Missouri & Eastern Kansas

Nonprofit profile at a glance

EIN
431125281
IRS 990 coverage
2011–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025, Form 990-T 2023
Location
Kansas City, MO, USA
Phone
8168427425
Rating
77
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Goodwill Industries

Official website

Reported finances

Revenue
$29,466,642
Expenses
$27,741,970
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • MICHAEL SINNETT (CEO)

Highest reported compensation

  • MICHAEL SINNETT (CEO): $278,135 total reported compensation
  • KELLY GARRETT (COO): $214,508 total reported compensation
  • ROGER MAJERUS (CTO): $142,420 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill empowers people to discover their potential.

What it reported doing in 2025

Donated goods and retail program services goodwill of western Missouri and eastern Kansas (mokan) mission comes to life by helping people with disabilities and/or disadvantages reach their potential through work in a competitive or supported environment. The donations coming to mokan are vital to our mission as they help fund training, education and services that assist people in finding and retaining jobs and building careers. Goodwill also provides a convenient recycling /donation process that benefits the environment through a valuable system of reuse and recycling at no cost to the community. Over one million shoppers in our goodwill stores were able to find treasures and stretch their family budgets with goodwill valuepriced merchandise. A selection of donated items are also offered for sale online via shopgoodwill.com, ebay and amazon. Additionally, goodwill stores and donate stations are working classrooms, providing transitional employment and career training opportunities to individuals each year as part of our programs.

Operating model

Revenue model
Earned-program. 92% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 68
  • Transparency & Controls: 86
  • Accountability: 86
  • Sustainability: 31
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.3%; rating input score 73
  • Program expense ratio: 77.9%; rating input score 78
  • Fundraising efficiency: $3.62 raised per $1 spent on fundraising; rating input score 9; 9th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 25th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 5.9%; rating input score 47; 47th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 2.3%; rating input score 78; 78th percentile among comparable filings

Growth

  • Program expense growth: 8.2% per year; rating input score 100; 59th percentile among comparable filings
  • Revenue growth: 7% per year; rating input score 100; 57th percentile among comparable filings
  • Asset growth: 9.3% per year; rating input score 100; 64th percentile among comparable filings

Details

  • What they do: 4 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 73.3% of revenue deployed · 77.9% of spending went to programs
  • Governance: 18 of 18 board members independent · 6 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $21.6M in reported program spending
  • Leadership: top reported pay $278K · 21 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $239K reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2011 to 2025
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 9/100.
  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 0/100.
  • Moderate — Sustainability: Operating margin scored 47/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.