Goodwill of Southwestern Pennsylvania

Nonprofit profile at a glance

EIN
251098928
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Pittsburgh, PA, USA
Phone
412-632-1800
Rating
89
Verdict
STRONG
Rating confidence
Standard
Sector
Goodwill Industries

Official website

Reported finances

Revenue
$86,731,401
Expenses
$82,486,266
Assets
$89,371,751
Liabilities
$52,168,438

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

31 people listed

Highest reported compensation

  • MONIQUE MCINTOSH PRESCEO (EX-OFFICIO): $286,163 total reported compensation
  • ROBERT STAPE (COO/CCO (EXITED 12/11/2024)): $282,449 total reported compensation
  • JOHN O'BRITZ (CFO): $201,292 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill of southwestern Pennsylvania is a human service agency and network of not-for-profit businesses whose mission is to strengthen communities, advance reuse and sustainability, and empower people to achieve their potential. See continuation on schedule o.as one of the largest and most diverse social and human service organizations in the region, goodwill of southwestern Pennsylvania serves thousands of people each year and helps thousands of individuals find jobs.

What it reported doing in 2024

Donated goods & retail: goodwill of southwestern Pennsylvania operates more than 30 community thrift stores across its service territory and also operates a robust e-commerce platform with a national reach which provides employment to over 900 people including people with barriers to employment who are served through our mission services programs and other partnering providers in our region. The donated goods retail operation keeps millions of pounds of usable goods out of landfills annually, provides jobs for thousands of individuals, maintains a steady flow of affordable, high-quality items available for resale, and generates revenue that is measurably returned to the community through positive life-changing mission services.

Operating model

Revenue model
Earned-program. 80% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 92
  • Accountability: 97
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87%; rating input score 87
  • Program expense ratio: 91.2%; rating input score 91
  • Fundraising efficiency: $56.41 raised per $1 spent on fundraising; rating input score 77; 77th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 94.7%; rating input score 95; 47th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.9%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 1.08; rating input score 42; 42nd percentile among comparable filings
  • Liabilities to assets ratio: 0.58; rating input score 29; 29th percentile among comparable filings
  • Officer compensation ratio: 2%; rating input score 56; 56th percentile among comparable filings

Growth

  • Program expense growth: 3.5% per year; rating input score 100; 27th percentile among comparable filings
  • Revenue growth: 3.9% per year; rating input score 100; 31st percentile among comparable filings
  • Asset growth: 10.7% per year; rating input score 100; 73rd percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 87% of revenue deployed · 91.2% of spending went to programs
  • Governance: 18 of 19 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $75.3M in reported program spending
  • Leadership: top reported pay $286K · 31 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $3.6M reported
  • Consistency: 38 of 38 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Sustainability: Operating margin scored 56/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
  • High — Sustainability: Liabilities to assets ratio scored 29/100.
  • Review — Sustainability: Officer compensation ratio scored 56/100.