Goodwill Industries of the Chesapeake

Legal name: Goodwill Industries of the Chesapeake Inc

Nonprofit profile at a glance

EIN
520591576
IRS 990 coverage
2010–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025
Location
Baltimore, MD, US
Phone
(410) 837-1800
Rating
92
Verdict
STRONG
Rating confidence
Standard

Official website

Reported finances

Revenue
$109,684,621
Expenses
$108,839,075
Assets
$119,753,756
Liabilities
$54,198,135

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

31 people listed

Executive titles in this filing

  • LISA RUSYNIAK (PRESIDENT/CEO)

Highest reported compensation

  • LISA RUSYNIAK (PRESIDENT/CEO): $729,154 total reported compensation
  • SCOTT HOLLINGSWORTH (COO/CFO): $452,700 total reported compensation
  • JONATHAN BALOG (CHIEF COMMUNICATIONS OFFICER): $334,089 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill Industries of the Chesapeake, Inc. provides job training, employment placement, and other community-based services for people with barriers to employment.

What it reported doing in 2025

Revenue generated from our various business functions is used to support our mission and cover the costs of operating the businesses. During 2025, 88,635 services were provided to individuals with physical, mental, or other social barriers to employment through the organization's workforce development programs. These services included placing 916 people into permanent and temporary positions. We collect usable items for resale in our retail stores and train people for work through transitional employment, extended training, and other supporting services. We also provide work and training opportunities for individuals with severe disabilities through custodial and other contracts with the federal and state governments. We operate the excel center, which provides services as a tuition-free adult high school that serves adult learners in baltimore and the surrounding areas.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 96
  • Accountability: 97
  • Sustainability: 37
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 92.5%; rating input score 93
  • Program expense ratio: 93.6%; rating input score 94
  • Fundraising efficiency: $185.18 raised per $1 spent on fundraising; rating input score 85; 85th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 81st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 95.2%; rating input score 95; 29th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.8%; rating input score 36; 36th percentile among comparable filings
  • Total-asset coverage ratio: 1.1; rating input score 31; 31st percentile among comparable filings
  • Liabilities to assets ratio: 0.45; rating input score 45; 45th percentile among comparable filings
  • Officer compensation ratio: 2.8%; rating input score 47; 47th percentile among comparable filings

Growth

  • Program expense growth: 6.2% per year; rating input score 100; 49th percentile among comparable filings
  • Revenue growth: 6.1% per year; rating input score 100; 51st percentile among comparable filings
  • Asset growth: 7.5% per year; rating input score 100; 53rd percentile among comparable filings

Details

  • What they do: 11 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 92.5% of revenue deployed · 93.6% of spending went to programs
  • Governance: 20 of 21 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $101.8M in reported program spending
  • Leadership: top reported pay $729K · 31 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.5M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 10 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 12 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 36/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 31/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 45/100.
  • Moderate — Sustainability: Officer compensation ratio scored 47/100.