Goodwill of South Central Wisconsin

Legal name: Goodwill Industries of South Central Wisconsin Inc

Nonprofit profile at a glance

EIN
391147571
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Madison, WI, United States
Phone
6082463140
Rating
86
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services

Official website

Reported finances

Revenue
$42,456,254
Expenses
$42,219,867
Assets
$41,876,191
Liabilities
$27,149,270

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • MICHELE HARRIS (PRESIDENT & CEO)

Highest reported compensation

  • MICHELE HARRIS (PRESIDENT & CEO): $298,731 total reported compensation
  • SARITA MANNIGEL (HUMAN RESOURCES DIRECTOR): $171,892 total reported compensation
  • MATTHEW WEISS (DIRECTOR OF OPERATIONS): $163,261 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We help people in our community to live, work and thrive through housing, employment and supportive services. Channel 3000:**Goodwill creates Launchpad program _March 25_ , _2025_ WKOW:**Goodwill of South Central Wisconsin introduces Launchpad program to support job seekers. WKOW:**Goodwill of South Central Wisconsin introduces Launchpad program to support job seekers _March_ 24, _2025_ CoStar:**Goodwill Industries fills last-minute opening in Wisconsin shopping center.

What it reported doing in 2024

Workforce development programs: goodwill of south central Wisconsin provides numerous programs and services to help remove barriers to housing and employment for individuals so that they can live, work and thrive in our local community. Workforce development programs include supported employment, job skills training and volunteer income tax assistance (vita).supported employment and jobs skills training: adults with barriers to employment build confidence, skills, and independence through meaningful jobs, with job coaches providing one-on-one support to 76 program participants at no cost to the employer or participant. All program participants earn at least minimum wage or more. Volunteer income tax assistance (vita): in partnership with the Wisconsin department of revenue and the IRS, the vita program provides free income tax preparation for community members with low to moderate income. In 2024, 1,215 tax returns were prepared resulting in over 1.5 million dollars in tax refunds and credits returned into our community to help pay for rent, bills, medication and other essentials.

Operating model

Revenue model
Earned-program. 65% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 79
  • Accountability: 95
  • Sustainability: 38
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 90.7%; rating input score 91
  • Program expense ratio: 91.2%; rating input score 91
  • Fundraising efficiency: $1,780.99 raised per $1 spent on fundraising; rating input score 98; 98th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.6%; rating input score 35; 35th percentile among comparable filings
  • Total-asset coverage ratio: 0.99; rating input score 36; 36th percentile among comparable filings
  • Liabilities to assets ratio: 0.65; rating input score 20; 20th percentile among comparable filings
  • Officer compensation ratio: 2.4%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 9.1% per year; rating input score 100; 67th percentile among comparable filings
  • Revenue growth: 9.1% per year; rating input score 100; 70th percentile among comparable filings
  • Asset growth: 15.7% per year; rating input score 100; 82nd percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 90.7% of revenue deployed · 91.2% of spending went to programs
  • Governance: 10 of 10 board members independent · 8 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $38.5M in reported program spending
  • Leadership: top reported pay $299K · 17 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $5.9M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 35/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 36/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • High — Sustainability: Liabilities to assets ratio scored 20/100.