Goodwill Industries of Northwest Ohio Inc
Nonprofit profile at a glance
- EIN
- 344434288
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Toledo, OH, USA
- Phone
- 4192550070
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
Reported finances
- Revenue
- $19,212,542
- Expenses
- $17,739,912
- Assets
- $26,827,920
- Liabilities
- $12,775,680
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- AMY WACHOB (PRESIDENT/CEO)
Highest reported compensation
- AMY WACHOB (PRESIDENT/CEO): $244,057 total reported compensation
- KELLIE SCHLACHTER (CFO): $163,721 total reported compensation
- TIMOTHY KRALOVIC (VP DGR/RETAIL): $143,947 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Goodwill builds dignity and enhances quality of life for individuals and families throughout northwest Ohio through the power of work by eliminating barriers and providing opportunities.
What it reported doing in 2024
Donated goods/retail program: goodwill stores are the largest funder for goodwill industries of northwest Ohio's mission services. The collection, processing, and sale of donated goods, provides revenue needed for workforce development programs provided by goodwill industries of northwest Ohio's mission services team members. These programs, which serve individuals with disabilities or barriers to employment, include: job readiness skills, training and education, work assessment, and linking people to jobs. Considered mission integrated, store locations provide space for on-the-job training, assessments, and placement opportunities. Goodwill operates 15 brick and mortar retail stores, an e-commerce store, and 4 standalone donation stations throughout northwest Ohio. In 2024, team members handled over 760,000 retail transactions, and served over 380,000 donors. Approximately 6 million pounds of material were diverted from landfills.
Operating model
- Revenue model
- Donor-supported. 84% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 81
- Transparency & Controls: 83
- Accountability: 95
- Sustainability: 53
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 77.8%; rating input score 78
- Program expense ratio: 81.5%; rating input score 81
- Fundraising efficiency: $556.01 raised per $1 spent on fundraising; rating input score 95; 95th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 7.7%; rating input score 62; 62nd percentile among comparable filings
- Total-asset coverage ratio: 1.51; rating input score 51; 51st percentile among comparable filings
- Liabilities to assets ratio: 0.48; rating input score 31; 31st percentile among comparable filings
- Officer compensation ratio: 5.3%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: -1.5% per year; rating input score 0; 7th percentile among comparable filings
- Revenue growth: 1% per year; rating input score 100; 12th percentile among comparable filings
- Asset growth: 15.6% per year; rating input score 100; 82nd percentile among comparable filings
Details
- Where the money goes: 77.8% of revenue deployed · 81.5% of spending went to programs
- Governance: 14 of 14 board members independent · 8 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $14.5M in reported program spending
- Leadership: top reported pay $244K · 20 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $660K reported
- Consistency: 35 of 35 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 7 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Program expense growth scored 0/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- Review — Sustainability: Total-asset coverage ratio scored 51/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 31/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.