Goodwill Industries of Middle TN Inc
Nonprofit profile at a glance
- EIN
- 620599413
- IRS 990 coverage
- 2010–2025
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2025
- Location
- Nashville, TN, United States
- Phone
- (615) 742-4151
- Rating
- 91
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Human Services
Reported finances
- Revenue
- $127,867,427
- Expenses
- $115,512,006
- Assets
- $133,018,894
- Liabilities
- $44,986,148
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
32 people listed
Executive titles in this filing
- MATTHEW BOURLAKAS (PRESIDENT & CEO)
Highest reported compensation
- MATTHEW BOURLAKAS (PRESIDENT & CEO): $567,281 total reported compensation
- CHRISTINE SKOLD (CFO): $312,616 total reported compensation
- LEISA WAMSLEY (CHIEF OPERATIONS OFFICER): $311,531 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Changing lives through education, training and employment. Monetary donations are essential to supporting our mission of changing lives. Every dollar we receive helps us to provide free education, training and employment services to about 11,000 people each year. Please give what you can today. All gifts are tax-deductible. Donate Today Privacy Policy. Donating to Goodwill helps support our mission. For questions or to schedule a pickup of your vehicle, please call 877-808-8990 Women to Work program image by Goodwill.
What it reported doing in 2025
Goodwill industries of middle Tennessee is a nonprofit organization founded in 1957 with a mission to change lives through education, training, and employment. Guided by the belief that everyone deserves "a hand up, not a handout" - a principle established by goodwill founder rev. Edgar j. Helms - goodwill helps individuals overcome barriers to employment and achieve greater economic self-sufficiency. Goodwill serves people with disabilities, individuals with limited education or work experience, and others seeking opportunities to build skills, secure meaningful employment, and improve their lives. In 2025, goodwill served 8,942 individuals through education, workforce training, career navigation, and employment services provided at no cost to participants across the 48 counties of middle and west Tennessee. Goodwill's mission is powered by an innovative social enterprise. Donations of gently used goods from generous community members are sold through goodwill's retail stores, outlets, e-commerce operations, salvage operations, and donation centers. More than 91% of total revenue is generated through these sales, directly supporting goodwill's mission programs. Grants and charitable contributions from individuals, corporations, and foundations, together with investment and other income, provide additional resources that expand goodwill's reach and impact. This sustainable model transforms donated goods into opportunities for people. Every donation helps fund education, career services, skills training, and job placement, enabling individuals to gain employment, increase earning potential, and build lasting economic independence. Goodwill industries of middle Tennessee is headquartered in nashville, Tennessee, and serves communities throughout middle and west Tennessee. Although affiliated with goodwill industries international, goodwill operates as an independent, locally governed nonprofit organization under its own board of directors and leadership and has proudly served its communities for more than six decades.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and liabilities are high compared with assets.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 100
- Accountability: 100
- Sustainability: 54
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.2%; rating input score 80
- Program expense ratio: 88.9%; rating input score 89
- Fundraising efficiency: $103.82 raised per $1 spent on fundraising; rating input score 78; 78th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 59th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 9.7%; rating input score 69; 69th percentile among comparable filings
- Total-asset coverage ratio: 1.15; rating input score 32; 32nd percentile among comparable filings
- Liabilities to assets ratio: 0.34; rating input score 53; 53rd percentile among comparable filings
- Officer compensation ratio: 2.4%; rating input score 53; 53rd percentile among comparable filings
Growth
- Program expense growth: 4.5% per year; rating input score 100; 34th percentile among comparable filings
- Revenue growth: 4.2% per year; rating input score 100; 36th percentile among comparable filings
- Asset growth: 8.4% per year; rating input score 100; 60th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 80.2% of revenue deployed · 88.9% of spending went to programs
- Governance: 22 of 22 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $102.7M in reported program spending
- Leadership: top reported pay $567K · 32 people listed · 6 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $1.5M reported
- Consistency: 43 of 43 current checks pass
- Schedules: 11 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 12 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Total-asset coverage ratio scored 32/100.
- Review — Sustainability: Liabilities to assets ratio scored 53/100.
- Review — Sustainability: Officer compensation ratio scored 53/100.