Goodwill Houston
Legal name: Goodwill Industries of Houston
Nonprofit profile at a glance
- EIN
- 741285095
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Houston, TX, United States
- Phone
- 713-692-6221
- Rating
- 88
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Services
Reported finances
- Revenue
- $224,604,694
- Expenses
- $213,414,971
- Assets
- $107,262,544
- Liabilities
- $69,916,856
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
36 people listed
Executive titles in this filing
- BARBARA PARKER (VICE PRESIDENT)
- MICHAEL J WINCKLER (PRESIDENT/CEO)
- STEVE LUFBURROW (FORMER PRESIDENT/CEO)
- CHRISTOPHER HOLMAN (FORMER VICE PRESIDENT)
Highest reported compensation
- STEVE LUFBURROW (FORMER PRESIDENT/CEO): $503,615 total reported compensation
- MICHAEL J WINCKLER (PRESIDENT/CEO): $440,469 total reported compensation
- ROBERT DUGAS (FORMER COO): $318,742 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Goodwill Houston changes lives through the power of work by educating, training, and hiring people with barriers to employment—supported by donations and store operations. Through your many contributions, we are able to provide free job training, education, and career opportunities through our Career Centers and Goodwill Connect stores. We offer new opportunities and free programs to veterans, older workers, youth, individuals with disabilities, those formerly incarcerated, and anyone with barriers to employment or in need of a new opportunity. I am proud to lead this innovative and exceptional organization as we continue to expand our mission and develop new ways to serve those in need. Thank you for being an integral part of the Goodwill Houston family.
What it reported doing in 2024
Gwh's job connection service centers provide job training and placement for people with disabilities and other barriers to employment. Services include community referrals, work readiness training, life skills and money management, job skills training (in-house or by referral), job search assistance, vocational guidance, job placement services, and job retention services. In 2024, goodwill featured programs serving persons with disabilities, histories of incarceration, youth, and at-risk families. Last year, goodwill served over 10,000 individuals in the community. Revenues do not include federal grants of $647,609. If these grants were included in revenues, the total revenue would be $5,460,909.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 89
- Transparency & Controls: 88
- Accountability: 97
- Sustainability: 42
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89.1%; rating input score 89
- Program expense ratio: 93.8%; rating input score 94
- Fundraising efficiency: $57.81 raised per $1 spent on fundraising; rating input score 77; 77th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 95.2%; rating input score 95; 48th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5%; rating input score 56; 56th percentile among comparable filings
- Total-asset coverage ratio: 0.5; rating input score 18; 18th percentile among comparable filings
- Liabilities to assets ratio: 0.65; rating input score 25; 25th percentile among comparable filings
- Officer compensation ratio: 1.4%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 5.7% per year; rating input score 100; 47th percentile among comparable filings
- Revenue growth: 7.6% per year; rating input score 100; 64th percentile among comparable filings
- Asset growth: 14.6% per year; rating input score 100; 85th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 89.1% of revenue deployed · 93.8% of spending went to programs
- Governance: 20 of 21 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $200.2M in reported program spending
- Leadership: top reported pay $504K · 36 people listed · 5 of 6 pay-setting controls reported
- Consistency: 33 of 33 current checks pass
- Schedules: 7 filed schedules · includes executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 13 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 18/100.
- Review — Sustainability: Operating margin scored 56/100.
- High — Sustainability: Liabilities to assets ratio scored 25/100.