Goodwill Industries of Eastern North Carolina Inc

Nonprofit profile at a glance

EIN
560861003
IRS 990 coverage
2018–2024
Forms available
Form 990 2024
Location
Durham, NC, USA
Phone
9199419600
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Services

Official website

Reported finances

Revenue
$52,099,807
Expenses
$33,631,840
Assets
$117,867,736
Liabilities
$46,618,042

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • Chris Hash (President)
  • Richard Stallings (Vice President of Finance)
  • Kathy Roadcup (Vice President of Operations)
  • Matthew Robinson (Vice President of Mission Advancement)

Highest reported compensation

  • Chris Hash (President): $777,692 total reported compensation
  • Richard Stallings (Vice President of Finance): $414,910 total reported compensation
  • Kathy Roadcup (Vice President of Operations): $410,870 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To create and provide education, employment, and life enrichment opportunities for people who desire to improve the quality of their lives

What it reported doing in 2024

Education - GIENC provided educational opportunities to 5,197 learners within local and regional communities throughout eastern North Carolina via its online learning platform. Two Science, Technology, Engineering, Arts & Mathematic (STEAM) labs were designed and built for local youth based organizations serving 770 youth. GIENC's CARF accredited Accelerated Career Training program graduated 222 individuals who were awarded over $5,750 in stipends upon graduation. Mobile STEAM boxes were deployed to 13 partner sites across eastern North Carolina serving 1,091 youth. 60 workshops and 15 clinics were conducted teaching workforce development skills.

Operating model

Revenue model
Other-operating. 95% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 95% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of total spending goes to programs and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 60
  • Transparency & Controls: 63
  • Accountability: 95
  • Sustainability: 73
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 57.1%; rating input score 57
  • Program expense ratio: 85.8%; rating input score 86
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 81.2%; rating input score 81; 0th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 73.8%; rating input score 74; 15th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 35.4%; rating input score 94; 94th percentile among comparable filings
  • Total-asset coverage ratio: 3.5; rating input score 79; 79th percentile among comparable filings
  • Liabilities to assets ratio: 0.4; rating input score 45; 45th percentile among comparable filings
  • Officer compensation ratio: 10.2%; rating input score 3; 3rd percentile among comparable filings

Growth

  • Program expense growth: 5.3% per year; rating input score 100; 43rd percentile among comparable filings
  • Revenue growth: 15.4% per year; rating input score 100; 89th percentile among comparable filings
  • Asset growth: 38% per year; rating input score 100; 98th percentile among comparable filings

Details

  • Where the money goes: 57.1% of revenue deployed · 85.8% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $28.9M in reported program spending
  • Leadership: top reported pay $778K · 17 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $6.5M reported
  • Consistency: 44 of 47 current checks pass · 3 findings to review
  • Schedules: 7 filed schedules · includes grants and executive pay
  • Filing history: 7 filing years from 2018 to 2024
  • Contacts: How to reach this organization
  • Money network: 54 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 57/100.
  • Review — Accountability: Governance controls: Whistleblower policy not reported.
  • High — Sustainability: Officer compensation ratio scored 3/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 45/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Transparency & Controls: Schedule M noncash within contributions did not reconcile in the filed values.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.