Goodwill of Colorado

Legal name: Goodwill Industries of Denver

Nonprofit profile at a glance

EIN
840405513
IRS 990 coverage
2010–2018
Official website data refreshed
Aug 2026
Forms available
Form 990 2018
Location
Colorado Springs, CO, US
Phone
(719) 635-4483
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services

Official website

Reported finances

Revenue
$66,786,496
Expenses
$73,195,976
Assets
$41,514,636
Liabilities
$13,385,555

Source: IRS Form 990. Selected filing: tax year 2018. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • RICK HETTLINGER END 10518 (CFO/INTERIM CEO)
  • KRISTI ESBENSHADE (VICE PRESIDENT WFD)
  • STUART DAVIE END 62918 (CEO)
  • KARLA GRAZIER (CEO/PRESIDENT)
  • HADLEY EVANS JR (VICE PRESIDENT CONTROLLER)
  • MATT MCCLELLAN (VICE PRESIDENT SC)

Highest reported compensation

  • RICK HETTLINGER END 10518 (CFO/INTERIM CEO): $242,592 total reported compensation
  • STUART DAVIE END 62918 (CEO): $232,542 total reported compensation
  • MATT MCCLELLAN (VICE PRESIDENT SC): $122,641 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2018. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Goodwill of Colorado’s mission extends out into our community to our neighborhoods, to businesses, to other non-profits and most importantly, to individuals and families.

What it reported doing in 2018

Workforce development programs - goodwill's highly successful workforce development programs in the community help people find the tools to succeed in work and in life. Goodwill's programs focus on the power of work, the idea that work - a job, a career, or the opportunity to plan for a future career - is the force that guides individuals in the right direction and ultimately creates lasting, positive change for society. Goodwill's programs served nearly 24,000 people in the community in 2018, including at-risk youth, struggling adults, and intellectually challenged individuals.

Operating model

Revenue model
Earned-program. 66% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 86
  • Accountability: 94
  • Sustainability: 25
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 96.7%; rating input score 97
  • Program expense ratio: 88.9%; rating input score 89
  • Fundraising efficiency: $27.45 raised per $1 spent on fundraising; rating input score 73; 73rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 88.9%; rating input score 89; 41st percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -9.6%; rating input score 7; 7th percentile among comparable filings
  • Total-asset coverage ratio: 0.57; rating input score 24; 24th percentile among comparable filings
  • Liabilities to assets ratio: 0.32; rating input score 58; 58th percentile among comparable filings
  • Officer compensation ratio: 1.4%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 1.6% per year; rating input score 100; 21st percentile among comparable filings
  • Revenue growth: 3.5% per year; rating input score 100; 36th percentile among comparable filings
  • Asset growth: -2.8% per year; rating input score 0; 7th percentile among comparable filings

Details

  • What they do: 13 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 96.7% of revenue deployed · 88.9% of spending went to programs
  • Governance: 16 of 18 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $65.1M in reported program spending
  • Leadership: top reported pay $243K · 23 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.3M reported
  • Consistency: 38 of 38 current checks pass
  • Schedules: 9 filed schedules · includes grants and executive pay
  • Filing history: 9 filing years from 2010 to 2018
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 7/100.
  • High — Sustainability: Total-asset coverage ratio scored 24/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Sustainability: Liabilities to assets ratio scored 58/100.