Goodwill Industries of Arkansas

Legal name: Goodwill Industries of Arkansas Inc

Nonprofit profile at a glance

EIN
710236903
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Little Rock, AR, USA
Phone
501.372.5100 ext 1129
Rating
89
Verdict
STRONG
Rating confidence
Standard

Official website

Reported finances

Revenue
$78,585,508
Expenses
$67,635,614
Assets
$89,922,500
Liabilities
$26,002,433

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • BRIAN F MARSH (PRESIDENT AND CEO)
  • EDIE STEWART (SR. VICE PRESIDENT & CHIEF MISSION OFFICER)
  • SYLVIA MURCHISON (SR. VICE PRESIDENT & CHIEF FINANCIAL OFFICER)
  • TRENT WUNSTEL (SR. VICE PRESIDENT & CHIEF OPERATING OFFICER)
  • CHAD ALBAUGH (VICE PRESIDENT, DONATED GOODS)
  • LENESHA JONES (SR. VICE PRESIDENT & CHIEF PEOPLE OFFICER)

Highest reported compensation

  • BRIAN F MARSH (PRESIDENT AND CEO): $568,307 total reported compensation
  • SYLVIA MURCHISON (SR. VICE PRESIDENT & CHIEF FINANCIAL OFFICER): $287,686 total reported compensation
  • CHAD ALBAUGH (VICE PRESIDENT, DONATED GOODS): $270,278 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Changing lives through education, training and employment (Goodwill Industries of Arkansas). Goodwill Industries of Arkansas is a 501(c)(3) nonprofit organization and an independently operated member of Goodwill Industries International. With a focus on Arkansans, 96% of our funding comes directly from the sale of donated goods—staying within the state to support job training programs, career services, and other resources that help individuals build a better future. Our work is guided by a volunteer board of directors, dedicated members of the community who ensure our mission remains impactful and true. Donations to Goodwill are tax-deductible.

What it reported doing in 2024

Goodwill's mission is supported primarily by revenue from the sale of donated goods in 35 Arkansas locations. Thirty-three locations have onsite career specialists who help job seekers find their next great job and help employers fill hiring needs. Goodwill helps people with disabilities and disadvantages secure part-time or full-time employment with earnings at or above minimum wage. The average wage for people placed in jobs in FY 2025 is $13.46. Goodwill is CARF-accredited and offers programs ranging from skills training to reentry and support services for job seekers. Our programs change the lives of thousands of Arkansans each year. Goodwill operates The Excel Center, a high school for adults seeking an accredited high school diploma, and a trade school that offers public training for in-demand, industry-recognized certifications.

Operating model

Revenue model
Donor-supported. 94% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 93% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.

Rating breakdown

  • Financial Efficiency: 80
  • Transparency & Controls: 96
  • Accountability: 100
  • Sustainability: 63
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.4%; rating input score 73
  • Program expense ratio: 88%; rating input score 88
  • Fundraising efficiency: $143.64 raised per $1 spent on fundraising; rating input score 87; 87th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 51st percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 13.9%; rating input score 80; 80th percentile among comparable filings
  • Total-asset coverage ratio: 1.33; rating input score 49; 49th percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 57; 57th percentile among comparable filings
  • Officer compensation ratio: 3.1%; rating input score 37; 37th percentile among comparable filings

Growth

  • Program expense growth: 11.4% per year; rating input score 100; 79th percentile among comparable filings
  • Revenue growth: 10% per year; rating input score 100; 77th percentile among comparable filings
  • Asset growth: 9% per year; rating input score 100; 65th percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 73.4% of revenue deployed · 88% of spending went to programs
  • Governance: 16 of 16 board members independent · 8 of 8 filing controls reported
  • Programs: 5 filed program accomplishments · $59.5M in reported program spending
  • Leadership: top reported pay $568K · 23 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $1.4M reported
  • Consistency: 42 of 42 current checks pass
  • Schedules: 8 filed schedules · includes grants, executive pay, and related organizations
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 4 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Total-asset coverage ratio scored 49/100.
  • Moderate — Sustainability: Officer compensation ratio scored 37/100.
  • Review — Sustainability: Liabilities to assets ratio scored 57/100.