Good Shepherd Services Ltd

Nonprofit profile at a glance

EIN
391319766
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Seymour, WI, USA
Phone
9208336856
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Service Organizations

Reported finances

Revenue
$10,234,532
Expenses
$9,905,962
Assets
$7,713,319
Liabilities
$1,328,929

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • KARLA MCCLONE (PRESIDENT)
  • JOEL WALTERS (VICE PRESIDENT)
  • CAYLA YAKAITES (EXECUTIVE DIRECTOR)

Highest reported compensation

  • CAYLA YAKAITES (EXECUTIVE DIRECTOR): $167,780 total reported compensation
  • RACHAEL GUSTMAN (DIRECTOR OF BUSINESS OPERATIONS): $135,668 total reported compensation
  • DAWN GILLIAM (FINANCE DIRECTOR (THRU MAR 2025)): $70,670 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Good shepherd services is a faith-based campus that provides health and social services to those we serve, including our community. We are dedicated to serving those entrusted to us with dignity, respect and compassion, in a safe and welcoming environment. We strive to provide extraordinary care, while creating moments of joy and a sense of belonging.

What it reported doing in 2025

50 bed nursing home providing skilled nursing services to the elderly, disabled, among other populations. Good shepherd services is a faith-based campus that provides health and social services to those we serve, including our community. We are dedicated to serving those entrusted to us with dignity, respect and compassion, in a safe and welcoming environment. We strive to provide extraordinary care, while creating moments of joy and a sense of belonging. To ensure resident choice in their daily lives we have assimilated the following programs, a "no wake" program, daily wellness classes, buffet dining, extended dining hours, 24 hour ala carte dining, a resident directed activity program called "come see" (literally, as whatever is going on can change on resident direction at any time). We encourage residents to maintain their social lives.cedar lane provides 11 private rooms with private bathroom and shower area for our residents who come to stay with us for a short rehabilitation stay. Our environment also has had many other upgrades in recent years including spa bathrooms, large activity area called the friendship room, upgrades to shared spaces including fireplaces and warm, comfortable seating. We continue to provide excellent care as noted by our consistent excellent state nursing home surveys and positive quality indicator trends. We have consistently maintained a 5-star rating awarded by cms. Good shepherd home has been awarded "best nursing home" by us news and world report many times.

Operating model

Revenue model
Other-operating. 96% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 74
  • Accountability: 100
  • Sustainability: 39
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.6%; rating input score 82
  • Program expense ratio: 83.9%; rating input score 84
  • Fundraising efficiency: $384.67 raised per $1 spent on fundraising; rating input score 93; 93rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.2%; rating input score 38; 38th percentile among comparable filings
  • Total-asset coverage ratio: 0.78; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.17; rating input score 55; 55th percentile among comparable filings
  • Officer compensation ratio: 3.8%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 2.3% per year; rating input score 100; 19th percentile among comparable filings
  • Revenue growth: 1.8% per year; rating input score 100; 13th percentile among comparable filings
  • Asset growth: -1.8% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 81.6% of revenue deployed · 83.9% of spending went to programs
  • Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $8.3M in reported program spending
  • Leadership: top reported pay $168K · 14 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $393K reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 38/100.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Sustainability: Liabilities to assets ratio scored 55/100.