Arc GLOW

Nonprofit profile at a glance

EIN
161022565
IRS 990 coverage
2014–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Mount Morris, NY, USA
Phone
(585) 658-2828
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Developmentally Disabled Centers

Official website

Reported finances

Revenue
$65,011,606
Expenses
$57,922,114
Assets
$34,216,736
Liabilities
$6,385,956

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • CHERYL ENGLERT (PRESIDENT)
  • JOHN HUBER (VICE PRESIDENT)
  • MARTIN MISKELL (CEO)

Highest reported compensation

  • MARTIN MISKELL (CEO): $345,310 total reported compensation
  • LYNN FLEMING (CFO): $216,722 total reported compensation
  • CHRISTA HARTIGAN (VP OF HUMAN RESOURCES): $148,465 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To support individuals with intellectual and developmental disabilities to live fulfilling lives.

What it reported doing in 2024

Day and employment services - through a person-centered approach, and provision of on-site and variety of exciting community-based service arenas, glow empower adults and youth with disabilities to find their place in the community and workforce. Approximately 586 persons served.

Operating model

Revenue model
Other-operating. 88% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 83
  • Transparency & Controls: 89
  • Accountability: 95
  • Sustainability: 57
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 80.8%; rating input score 81
  • Program expense ratio: 90.5%; rating input score 90
  • Fundraising efficiency: $49.63 raised per $1 spent on fundraising; rating input score 75; 75th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 10.9%; rating input score 75; 75th percentile among comparable filings
  • Total-asset coverage ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
  • Liabilities to assets ratio: 0.19; rating input score 71; 71st percentile among comparable filings
  • Officer compensation ratio: 2.2%; rating input score 52; 52nd percentile among comparable filings

Growth

  • Program expense growth: 9.3% per year; rating input score 100; 71st percentile among comparable filings
  • Revenue growth: 10.5% per year; rating input score 100; 78th percentile among comparable filings
  • Asset growth: 14.6% per year; rating input score 100; 85th percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 4 operating locations identified
  • Where the money goes: 80.8% of revenue deployed · 90.5% of spending went to programs
  • Governance: 18 of 18 board members independent · 8 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $52.4M in reported program spending
  • Leadership: top reported pay $345K · 26 people listed · 5 of 6 pay-setting controls reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 10 filing years from 2014 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 4 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 23/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Review — Sustainability: Officer compensation ratio scored 52/100.