Geisinger

What it reported doing in 2024

Form 990, part iii, line 4a - first accomplishment i. General program service information geisinger system services (gss), a 501(c)(3) non-profit corporation, provides management and consultative services, at cost, to other entities within geisinger. Gss prepares, implements, and audits policies and procedures of system wide relevance and implements uniform standards and methods of management throughout the system. Services historically provided by gss to other entities within geisinger include: appointment services internal audit automotive services legal services business office mail services care support services marketing courier services medical library customer access medical records customer service call center patient experience diversity, equity and inclusion (dei) patient placement services elevator operations plant engineering employee benefit administration power plant facilities planning and management quality and safety financial services reprographics general maintenance risk management grounds supply chain human resources transcription services information systems* * includes the operation and maintenance of the electronic health records for all patients of the various geisinger providers. Ii. Community health, education, and outreach geisinger system services provides reduced price services and free programs throughout the year to various organizations. The provision of these services and programs is based upon the activities and services that the organizations provide for the community and which geisinger system services believes will serve a bona fide community need. These community services and organizations received cash donations or in-kind services described below. A. Health professions education b. Gss provided $10,719 in connection with teaching radiographic science during the year ended december 31, 2024. C. Other in-kind services gss provided overhead services including but not limited to, electronic medical records information technology services to evangelical community hospital at an unreimbursed cost of $1,000,144, and maintenance and print shop services to the ronald mcdonald house at an unreimbursed cost of $42,062 during the year ended december 31, 2024. D. Community building in 2024, gss provided staff in support of the development and maintenance of the plain community outreach in the amount of $133,816. E. Other community benefit gss employees participate in the community health needs assessment team to assist in the identification of the needs of the community geisinger serves. The uncompensated cost of this time and the related tracking tool was $138,096 during the year ended december 31, 2024. Iii. Community service summary community health, education and outreach $1,324,837

Financial Efficiency

• Mission deployment rate: 90.4%; rating input score 90
• Program expense ratio: 89.4%; rating input score 89
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 6 of 6 controls in place; rating input score 100
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 57.1%; rating input score 57; 15th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 0.2%; rating input score 32; 32nd percentile among comparable filings
• Total-asset coverage ratio: 3.19; rating input score 77; 77th percentile among comparable filings
• Liabilities to assets ratio: 0.8; rating input score 17; 17th percentile among comparable filings
• Officer compensation ratio: 4.1%; rating input score 24; 24th percentile among comparable filings

Growth

• Program expense growth: 3.9% per year; rating input score 100; 30th percentile among comparable filings
• Revenue growth: 4% per year; rating input score 100; 32nd percentile among comparable filings
• Asset growth: 12.2% per year; rating input score 100; 79th percentile among comparable filings