Navicore Solutions
Legal name: Garden State Consumer Credit Counseling Inc
Nonprofit profile at a glance
- EIN
- 223120920
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Manalapan, NJ, USA
- Phone
- 1-877-274-4309
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Financial Counseling
Reported finances
- Revenue
- $16,792,460
- Expenses
- $16,447,724
- Assets
- $11,862,130
- Liabilities
- $9,708,494
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
18 people listed
Executive titles in this filing
- Jill Feldman (President & CEO)
Highest reported compensation
- Jill Feldman (President & CEO): $406,681 total reported compensation
- Todd Suler (CFO): $319,974 total reported compensation
- Diane Gray (COO): $317,929 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To strengthen the well-being of individuals and families through education, guidance, advocacy and support.
What it reported doing in 2024
Financial Counseling and Education: Personal Financial CounselingConsumers who seek assistance are connected with a certified counselor, who offers personalized guidance tailored to their unique financial circumstances. The counseling process includes the development of a comprehensive budget that outlines monthly expenses, debt obligations, household income, assets, and liabilities. Our counselors are trained to provide expert budgetary advice and connect clients with relevant resources to help them manage their financial situations effectively.Financial EducationThe Organization provides financial education through one-on-one counseling, workshops, and written materials. We have become a preferred provider of financial education for community members, delivering workshops on a variety of financial topics. A key aspect of our outreach is delivering these services to underserved populations, including virtual options for groups who prefer remote participation.Disaster Recovery CounselingThis service provides comprehensive counseling to individuals affected by natural disasters. The goal is to assist clients with housing needs, help them apply for applicable disaster recovery programs, connect them with resources, and develop personalized action plans to aid in their recovery.Rental and Mortgage AssistanceThe Organization offers assistance programs to individuals impacted by economic crises or natural disasters. In collaboration with state and local organizations, we support public awareness, determine eligibility for assistance programs, and provide counseling to help individuals navigate these resources.Student Loan Debt CounselingCertified counselors provide in-depth assessments of borrowers financial situations, addressing obstacles related to student loan repayment. Counselors help clients determine eligibility for federal programs designed to assist with repayment.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.
Rating breakdown
- Financial Efficiency: 81
- Transparency & Controls: 89
- Accountability: 100
- Sustainability: 30
- Growth: 20
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 82%; rating input score 82
- Program expense ratio: 83.7%; rating input score 84
- Fundraising efficiency: $35.31 raised per $1 spent on fundraising; rating input score 70; 70th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 2.1%; rating input score 42; 42nd percentile among comparable filings
- Total-asset coverage ratio: 0.72; rating input score 25; 25th percentile among comparable filings
- Liabilities to assets ratio: 0.82; rating input score 13; 13th percentile among comparable filings
- Officer compensation ratio: 13.2%; rating input score 11; 11th percentile among comparable filings
Growth
- Program expense growth: -4.3% per year; rating input score 0; 4th percentile among comparable filings
- Revenue growth: -4.3% per year; rating input score 0; 2nd percentile among comparable filings
- Asset growth: 2% per year; rating input score 100; 17th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 82% of revenue deployed · 83.7% of spending went to programs
- Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
- Programs: 5 filed program accomplishments · $13.8M in reported program spending
- Leadership: top reported pay $407K · 18 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 1 contractor listed · $412K reported
- Consistency: 33 of 33 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- Moderate — Sustainability: Operating margin scored 42/100.
- High — Sustainability: Total-asset coverage ratio scored 25/100.
- High — Sustainability: Officer compensation ratio scored 11/100.
- High — Sustainability: Liabilities to assets ratio scored 13/100.