Friendship Health and Rehab Center Inc

Nonprofit profile at a glance

EIN
237126857
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Roanoke, VA, USA
Phone
5402652177
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Nursing, Convalescent Facilities

Official website

Reported finances

Revenue
$32,857,381
Expenses
$28,114,351
Assets
$38,580,557
Liabilities
$5,610,483

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • JOSEPH M HOFF (PRESIDENT & CEO)
  • BRANDON EVANS (VICE PRESIDENT OF OPERATIONS)
  • BENJAMIN HIGGINS (VICE PRESIDENT OF OPERATIONS - RICHFIELD)
  • ROBERT MCGEE (EXECUTIVE DIRECTOR OF FACILITIES & MAINTENANCE)

Highest reported compensation

  • JOSEPH M HOFF (PRESIDENT & CEO): $594,635 total reported compensation
  • C MICHAEL SHANNON (CFO): $442,170 total reported compensation
  • BENJAMIN HIGGINS (VICE PRESIDENT OF OPERATIONS - RICHFIELD): $264,705 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Supporting friends by providing peace of mind

What it reported doing in 2024

Friendship health and rehab center, inc operated a 253 bed skilled nursing facility, with a 91.01% occupancy rate for the fiscal year. The facility had total census days for all residents of 84,045 and served residents with a variety of financial resources. The facility provided skilled and long term care, and had special units dedicated to orthopedic, rehabilitation, and cognitively impaired residents. The services include nursing, physical, occupational, and speech therapy, discharge planning, dietary, environmental, laundry, and a wide range of activities. The facility has also developed a specialty in wound care. We are a teaching facility with an education department that provides nurses aide training, leading to certification as a teaching facility. We have developed close relationships with area schools that have nursing programs and provide them with a place for their students to complete the clinical requirements of their training.

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Program spending has declined or grown slowly and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 70
  • Transparency & Controls: 100
  • Accountability: 100
  • Sustainability: 68
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 75.1%; rating input score 75
  • Program expense ratio: 86.4%; rating input score 86
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 6 of 6 controls in place; rating input score 100
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 14.4%; rating input score 75; 75th percentile among comparable filings
  • Total-asset coverage ratio: 1.37; rating input score 48; 48th percentile among comparable filings
  • Liabilities to assets ratio: 0.15; rating input score 66; 66th percentile among comparable filings
  • Officer compensation ratio: 0.4%; rating input score 90; 90th percentile among comparable filings

Growth

  • Program expense growth: -1.4% per year; rating input score 0; 7th percentile among comparable filings
  • Revenue growth: -0.7% per year; rating input score 0; 7th percentile among comparable filings
  • Asset growth: 1.8% per year; rating input score 100; 17th percentile among comparable filings

Details

  • Where the money goes: 75.1% of revenue deployed · 86.4% of spending went to programs
  • Governance: 10 of 10 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $24.3M in reported program spending
  • Leadership: top reported pay $595K · 20 people listed · 6 of 6 pay-setting controls reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 7 filed schedules · includes executive pay and related organizations
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Related organizations: 11 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 48/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.