Switchpoint Community Resource Center

Legal name: Friends of Switchpoint Inc

Nonprofit profile at a glance

EIN
760740457
IRS 990 coverage
2014–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024, Form 990-N 2013
Location
St. George, UT, US
Phone
4356289310
Rating
81
Verdict
STRONG
Rating confidence
Standard
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$38,940,809
Expenses
$29,340,019
Assets
$68,388,695
Liabilities
$12,859,683

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

14 people listed

Executive titles in this filing

  • CAROL HOLLOWELL (EXECUTIVE DIRECTOR)
  • DAVID DANGERFIELD (President)
  • JERI SCHNITKER (Vice President)

Highest reported compensation

  • CAROL HOLLOWELL (EXECUTIVE DIRECTOR): $227,073 total reported compensation
  • CHRIS RODGERS (COO): $154,813 total reported compensation
  • JEFF QUALE (CRDO): $137,276 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To empower those in need by addressing the underlying cause of poverty and providing a comprehensive plan to support their journey to self-sufficiency.

What it reported doing in 2024

COMMUNITY ASSISTANCE: The Davis County Teen Living Center in Layton provides 24/7 residential operations for homeless teens in transition to permanent housing. These are youth whom the system failed through no fault of their own. Switchpoint supports residents through high school graduation and beyond; in FY25, the first class of residents graduated high school with diplomas in hand and secured work and college plans. Case management services connect clients across all Switchpoint locations to individualized plans addressing root causes of homelessness, including mental health, addiction, job loss, and generational poverty. Life skills classes teach budgeting, cooking, health, and hygiene. Case managers remain connected after housing placement to support clients in rebuilding confidence, sustaining employment, and maintaining stable housing.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 96% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filed totals do not add up.

Rating breakdown

  • Financial Efficiency: 76
  • Transparency & Controls: 72
  • Accountability: 100
  • Sustainability: 76
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 67%; rating input score 67
  • Program expense ratio: 87.2%; rating input score 87
  • Fundraising efficiency: $229.68 raised per $1 spent on fundraising; rating input score 91; 91st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 20th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 24.7%; rating input score 85; 85th percentile among comparable filings
  • Total-asset coverage ratio: 2.33; rating input score 67; 67th percentile among comparable filings
  • Liabilities to assets ratio: 0.19; rating input score 60; 60th percentile among comparable filings
  • Officer compensation ratio: 1.8%; rating input score 79; 79th percentile among comparable filings

Growth

  • Program expense growth: 22% per year; rating input score 100; 91st percentile among comparable filings
  • Revenue growth: 23.8% per year; rating input score 100; 94th percentile among comparable filings
  • Asset growth: 32.5% per year; rating input score 100; 97th percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 67% of revenue deployed · 87.2% of spending went to programs
  • Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
  • Programs: 5 filed program accomplishments · $25.6M in reported program spending
  • Leadership: top reported pay $227K · 14 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 31 of 32 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 11 filing years from 2014 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.