Friends Association for the Care and Pro

Nonprofit profile at a glance

EIN
231381006
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
West Chester, PA, USA
Phone
6104313598
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Services

Official website

Reported finances

Revenue
$2,608,808
Expenses
$2,823,145
Assets
$4,567,876
Liabilities
$477,649

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • YOLANDA VAN DE KROL (PRESIDENT)
  • WILLIAM MCGRATH (VICE PRESIDENT)
  • JOYCE CHESTER (CEO)

Highest reported compensation

  • JOYCE CHESTER (CEO): $143,207 total reported compensation
  • LOREEN KEMPS (CLO): $132,500 total reported compensation
  • ROBIN SENSS (COO): $128,843 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Founded in 1822, friends association is a chester county nonprofit focused on solutions to reducing and ending family homelessness. Friends strengthens our community by providing emergency housing, programs, and services that prevent and end homelessness and the independence of families with children. Our innovative programs focus on four key areas: preventing homelessness, providing emergency shelter, partnering with families to support their stability, and promoting systemic change.

What it reported doing in 2024

The emergency housing (family center) houses families experiencing homelessness referred through the county's coordinated entry system, in one of six apartment units. Each family lives autonomously in an apartment for 90-360 days as they work with their case manager to secure permanent housing, create a housing stability case plan, increase income, and access mainstream benefits. Pregnant women and families with infants are immediately engaged with the nurse family partnership to provide education, support, and resource connections. Taking a two-generation approach, we coordinate high quality early learning access (head start, early head start) for all children under the age of 5. Children under the age of 5 make up 23% of the total population at the family center. Friends' family center is currently the only low-barrieremergency housing in the county that can house entire family units together through their time of crisis. In calendar year 2024, 77% of families moved directly to stable housing from the family center.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 87
  • Accountability: 100
  • Sustainability: 32
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 75%; rating input score 75
  • Program expense ratio: 69.7%; rating input score 70
  • Fundraising efficiency: $10.05 raised per $1 spent on fundraising; rating input score 38; 38th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 24th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -8.2%; rating input score 15; 15th percentile among comparable filings
  • Total-asset coverage ratio: 1.62; rating input score 54; 54th percentile among comparable filings
  • Liabilities to assets ratio: 0.1; rating input score 58; 58th percentile among comparable filings
  • Officer compensation ratio: 14.3%; rating input score 20; 20th percentile among comparable filings

Growth

  • Program expense growth: 21% per year; rating input score 100; 86th percentile among comparable filings
  • Revenue growth: 12.9% per year; rating input score 100; 77th percentile among comparable filings
  • Asset growth: 11.3% per year; rating input score 100; 63rd percentile among comparable filings

Details

  • Where the money goes: 75% of revenue deployed · 69.7% of spending went to programs
  • Governance: 16 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $2M in reported program spending
  • Leadership: top reported pay $143K · 19 people listed
  • Consistency: 31 of 32 current checks pass · 1 finding to review
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 10 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 38/100.
  • High — Sustainability: Operating margin scored 15/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Review — Sustainability: Total-asset coverage ratio scored 54/100.
  • High — Sustainability: Officer compensation ratio scored 20/100.
  • Review — Sustainability: Liabilities to assets ratio scored 58/100.