Friendly House Inc
Nonprofit profile at a glance
- EIN
- 930524232
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Portland, OR, USA
- Phone
- 5032284391
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Senior Centers
Reported finances
- Revenue
- $4,988,353
- Expenses
- $3,429,891
- Assets
- $5,321,643
- Liabilities
- $194,340
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- CHRIS CARSON (PRESIDENT)
- CHRISTY MARTEN (VICE PRESIDENT)
- MYA CHAMBERLIN (EXECUTIVE DIRECTOR)
Highest reported compensation
- MYA CHAMBERLIN (EXECUTIVE DIRECTOR): $105,576 total reported compensation
- ELIZABETH FOSMARK (DIRECTOR OF FINANCE): $93,155 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Friendly house is a 21st century settlement house that engages people across the age spectrum to create a compassionate, equitable and inclusive society. We create a thriving community by connecting people of all ages and backgrounds through quality educational, recreational and other life-sustaining services.
What it reported doing in 2024
Community services: friendly house serves marginalized community members through a variety of programming, support, and engagement.our senior program takes a strengths-based approach to developing and accessing resources to assist older adults (60+) to live independently in their own homes. Our information & assistance specialists take inquiries over the phone or in person on topics such as how to navigate complex systems like public housing and medicare or medicaid, or to create appointments for legal assistance, tax help and transportation. Case managers work individually with clients to help reduce isolation(continued on schedule o)(such as placing "friendly visitor" volunteers with them or encouraging them to come in for an exercise class), provide housekeeping and bathing assistance, connect them to resources for food shopping and meal delivery, and encourage healthy living. Most case management services are provided in the homes and communities of the clients we serve. These services are available at no cost to the client.friendly house elder pride services (formerly known as sage metro portland) enhances the lives of lesbian, gay, bisexual, transgender, and queer (lgbtq+) identifying adults ages 60+. It provides a range of services, including education, advocacy, outreach, case management, information/referral/assistance, and transportation scheduling/coordination. The elder pride services housing committee developed an affordable housing workshop to help their peers access lgbtq+ friendly subsidized housing. Elder pride services provides health and wellness classes, lectures and workshops, social events and outings, diversity trainings for the various professions that work with this population. Eps also offers resident services at the opal apartments for low income older adults, focused on lgtbq+ households. This includes housing stability, resource connection, and community engagement activities.during the pandemic, senior program and elder pride services staff pivoted to using remote and virtual platforms for all direct services, health and wellness programming, and community building activities. Friendly house has returned to offering in person services, programming, and activities while retaining some virtual activities and the associated flexibility in adapting to changing circustances. Offering hybrid supports also allows for individuals with health related or other limitations to engage in activities they could not access in person.the friendly house community center (fhcc) features a gymnasium, fitness room, showers, and internet center. We offer a weekly schedule of activities and classes with a focus on supporting access for marginalized and underserved people. Activities and classes include community nights, music circles, lifelong learning and lectures, forums, wellness classes and opportunities for civic engagement for all community members, with a focus on older adults. Participation is free or on a sliding-fee basis. Activities include basketball, dodgeball, pickleball, yoga, tai chi, strength and endurance training, art classes and community building events and cultural celebrations. Fhcc offers one of only a handful of public showering options for houseless friends in portland. In addition to our robust offerings at friendly house, staff coordinate health and wellness promotion at five home forward buildings in portland's urban core.
Operating model
- Revenue model
- Donor-supported. 64% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 53
- Transparency & Controls: 94
- Accountability: 100
- Sustainability: 70
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 49%; rating input score 49
- Program expense ratio: 70.6%; rating input score 71
- Fundraising efficiency: $5.72 raised per $1 spent on fundraising; rating input score 20; 20th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 31.2%; rating input score 85; 85th percentile among comparable filings
- Total-asset coverage ratio: 1.55; rating input score 53; 53rd percentile among comparable filings
- Liabilities to assets ratio: 0.04; rating input score 74; 74th percentile among comparable filings
- Officer compensation ratio: 5.8%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: 6.8% per year; rating input score 100; 49th percentile among comparable filings
- Revenue growth: 7.3% per year; rating input score 100; 56th percentile among comparable filings
- Asset growth: 9.2% per year; rating input score 100; 55th percentile among comparable filings
Details
- Where the money goes: 49% of revenue deployed · 70.6% of spending went to programs
- Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $2.4M in reported program spending
- Leadership: top reported pay $106K · 19 people listed
- Consistency: 39 of 39 current checks pass
- Schedules: 7 filed schedules · includes major donors and grants
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- Moderate — Financial Efficiency: Mission deployment rate scored 49/100.
- High — Financial Efficiency: Fundraising efficiency scored 20/100.
- Review — Sustainability: Total-asset coverage ratio scored 53/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.