Crittenton Services for Children and Families
Legal name: Florence Crittenton Services of Orance County Inc
Nonprofit profile at a glance
- EIN
- 952492427
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Fullerton, CA, USA
- Phone
- 714-680-9000
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Group Homes
Reported finances
- Revenue
- $45,560,702
- Expenses
- $43,870,934
- Assets
- $20,735,887
- Liabilities
- $14,235,340
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
18 people listed
Executive titles in this filing
- Douglas Yost (CEO (start 3/24))
- Denise Cunningham (Senior Vice President)
- Audrey Fisher-Price (OP Vice President)
- Tristyn Mikel Ingallinera (SH Vice President (end 11/24))
Highest reported compensation
- Douglas Yost (CEO (start 3/24)): $214,388 total reported compensation
- Tristyn Mikel Ingallinera (SH Vice President (end 11/24)): $206,915 total reported compensation
- Denise Cunningham (Senior Vice President): $182,142 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Crittenton Services for Children and Families helps system-involved youth, in particular foster youth, transition out of residential care or foster care into an independent and sustainable adulthood.
What it reported doing in 2024
Project 201 - Behavioral Health ServicesProvides professional counseling services to our residential foster family, wraparound, family preservation, and children and families within the general community. Clients are served through medical, private insurance or self pays including pro-bono assisted services. Served approximately 334 clients.
Operating model
- Revenue model
- Earned-program. 98% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 79
- Accountability: 95
- Sustainability: 37
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 85.3%; rating input score 85
- Program expense ratio: 88.7%; rating input score 89
- Fundraising efficiency: $0.74 raised per $1 spent on fundraising; rating input score 2; 2nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 3.7%; rating input score 49; 49th percentile among comparable filings
- Total-asset coverage ratio: 0.47; rating input score 14; 14th percentile among comparable filings
- Liabilities to assets ratio: 0.69; rating input score 18; 18th percentile among comparable filings
- Officer compensation ratio: 3.2%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 3.2% per year; rating input score 100; 27th percentile among comparable filings
- Revenue growth: 4% per year; rating input score 100; 34th percentile among comparable filings
- Asset growth: 3.5% per year; rating input score 100; 26th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 3 operating locations identified
- Where the money goes: 85.3% of revenue deployed · 88.7% of spending went to programs
- Governance: 9 of 9 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $38.9M in reported program spending
- Leadership: top reported pay $214K · 18 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $925K reported
- Consistency: 33 of 33 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 2/100.
- High — Sustainability: Total-asset coverage ratio scored 14/100.
- Moderate — Sustainability: Operating margin scored 49/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- High — Sustainability: Liabilities to assets ratio scored 18/100.