Familylinks
Legal name: Familylinks Inc
Nonprofit profile at a glance
- EIN
- 251209266
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Pittsburgh, PA, United States
- Phone
- (866) 583-6003
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Family Counseling
Reported finances
- Revenue
- $28,092,716
- Expenses
- $26,613,696
- Assets
- $29,471,481
- Liabilities
- $2,355,786
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
30 people listed
Executive titles in this filing
- STACEY VACCARO (PRESIDENT & CEO)
- HEATHER SEDLACKO (EXECUTIVE DIRECTOR, VINTAGE)
Highest reported compensation
- STACEY VACCARO (PRESIDENT & CEO): $317,917 total reported compensation
- NAVDEEP SINGH PUREWAL (PSYCHIATRIST): $244,837 total reported compensation
- MONIQUE JACKSON (CHIEF OPERATING OFFICER THRU JAN 25): $216,585 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To positively impact lives through integrated community, behavioral, and social programs. While our services and locations have grown over the decades, our mission remains the same, to help individuals and families in our region become Strong. For Life. For over 65 years, the programs and support of Familylinks have served the vulnerable populations of western Pennsylvania, while continuously growing and evolving to meet the needs of the individuals and families in our community. Familylinks work began in 1956 as the Parent & Child Guidance Center in the South Hills, where children with behavioral, health needs and developmental and intellectual disabilities, and their families could find support. The Whale's Tale was founded in the East End in 1970 to help youth experiencing homelessness and provide treatment for drug and alcohol addiction. In 2001, these two important organizations...
What it reported doing in 2024
Behavioral health services: familylinks offers a variety of outpatient services for children, teens, and adults living with mental illness and substance use disorder. We also offer applied behavioral analysis (aba) in a clinical setting. Compassion and personal empowerment are our standards of care. Our programs center around the needs of individuals and families and offer encouragement to help them overcome barriers, make healthy decisions, and reach their wellness goals. Number of unduplicated individuals served in fy25: 2,531.
Operating model
- Revenue model
- Earned-program. 90% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 67
- Transparency & Controls: 85
- Accountability: 100
- Sustainability: 51
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 69.3%; rating input score 69
- Program expense ratio: 74.2%; rating input score 74
- Fundraising efficiency: $8.54 raised per $1 spent on fundraising; rating input score 34; 34th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5.3%; rating input score 55; 55th percentile among comparable filings
- Total-asset coverage ratio: 1.11; rating input score 40; 40th percentile among comparable filings
- Liabilities to assets ratio: 0.08; rating input score 77; 77th percentile among comparable filings
- Officer compensation ratio: 6.3%; rating input score 40; 40th percentile among comparable filings
Growth
- Program expense growth: 2.8% per year; rating input score 100; 25th percentile among comparable filings
- Revenue growth: 3.4% per year; rating input score 100; 29th percentile among comparable filings
- Asset growth: 8% per year; rating input score 100; 55th percentile among comparable filings
Details
- What they do: 6 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 69.3% of revenue deployed · 74.2% of spending went to programs
- Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $19.7M in reported program spending
- Leadership: top reported pay $318K · 30 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $836K reported
- Consistency: 38 of 38 current checks pass
- Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 9 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 34/100.
- Review — Sustainability: Operating margin scored 55/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 40/100.
- Moderate — Sustainability: Officer compensation ratio scored 40/100.