Family Voices
Nonprofit profile at a glance
- EIN
- 850430800
- IRS 990 coverage
- 2014–2024
- Forms available
- Form 990 2024
- Location
- Concord, MA, USA
- Phone
- 8888355669
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Deaf/Hearing Impaired Centers
Reported finances
- Revenue
- $4,534,748
- Expenses
- $3,929,020
- Assets
- $2,040,658
- Liabilities
- $523,888
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- JILL MCCORMICK (PRESIDENT)
Highest reported compensation
- ALLYSA WARE (EXECUTIVE DI): $182,625 total reported compensation
- ASHLEE RICHEY (DIR. OF OPER): $147,469 total reported compensation
- CHARISSE MONTGOMERY (DIR. OF STAT): $142,163 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Family voices (fv) aims to achieve family-centered care for all children and youth with special healthcare needs and/or disabilities. We provide families resources and support to make informed decisions and advocate for improved policies, build partnerships among families and professionals, and serve as a trusted resource on healthcare.
What it reported doing in 2024
Provide information and education concerning the healthcare of children with special health needs.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 71
- Transparency & Controls: 68
- Accountability: 95
- Sustainability: 45
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 65.7%; rating input score 66
- Program expense ratio: 75.7%; rating input score 76
- Fundraising efficiency: $84.24 raised per $1 spent on fundraising; rating input score 85; 85th percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.9%; rating input score 93; 13th percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 77.5%; rating input score 77; 21st percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 13.4%; rating input score 68; 68th percentile among comparable filings
- Total-asset coverage ratio: 0.52; rating input score 18; 18th percentile among comparable filings
- Liabilities to assets ratio: 0.26; rating input score 38; 38th percentile among comparable filings
- Officer compensation ratio: 12%; rating input score 24; 24th percentile among comparable filings
Growth
- Program expense growth: 15.4% per year; rating input score 100; 79th percentile among comparable filings
- Revenue growth: 16.4% per year; rating input score 100; 84th percentile among comparable filings
- Asset growth: 12.5% per year; rating input score 100; 67th percentile among comparable filings
Details
- Where the money goes: 65.7% of revenue deployed · 75.7% of spending went to programs
- Governance: 11 of 11 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $3M in reported program spending
- Leadership: top reported pay $183K · 14 people listed · 1 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $454K reported
- Consistency: 30 of 31 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 11 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 6 filed money-flow records
- Related organizations: 3 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Sustainability: Total-asset coverage ratio scored 18/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Officer compensation ratio scored 24/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 38/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.