Family Support Center

Nonprofit profile at a glance

EIN
812342302
IRS 990 coverage
2016–2024
Forms available
Form 990 2024
Location
Winnemucca, NV, USA
Phone
7753045040
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Community Mental Health Center

Reported finances

Revenue
$918,368
Expenses
$870,361
Assets
$152,127
Liabilities
$13,158

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

7 people listed

Executive titles in this filing

  • RENEE MAYO (EXECUTIVE DIRECTOR)

People named in this filing

  • MASSEY MAYO ESQ (BOARD CHAIR)
  • HOLLY GALLIAN (BOARD MEMBER)
  • DONNA HOGG (BOARD TREASURER)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We are a private non-profit agency providing community-based outpatient substance abuse treatment mental health treatment medically assisted treatment and wellness services. We offer the winnemucca and surrounding communities with premier holistic treatment and support to individuals and their families in an effort to make our community stronger and healthier. We also offer services that focus on combatting the opioid crisis with county awarded opioid funding.

What it reported doing in 2024

Mental health therapy: Individuals couples and families received therapy and medically assisted treatment services from two licensed clinical social workers a licensed professional counselor and a psychiatric mental health nurse practitioner. Our providers are experts in helping people build upon their strengths and develop increased resiliency. Crisis intervention services are provided in the living room at the center and is free of charge. Walk-in crisis interventions occur approximately 2-3 times per month. A total of 6 FTES are dedicated to mental health services. Family Support Center also offers telehealth therapy to individuals and families who are unable to attend in person appointments for mental health and substance abuse counseling This allows for a continuum of care without interuption in recovery and mental health needs.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 85
  • Accountability: 88
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.5%; rating input score 74
  • Program expense ratio: 77.6%; rating input score 78
  • Fundraising efficiency: $24.23 raised per $1 spent on fundraising; rating input score 63; 63rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 90.9%; rating input score 91; 8th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 7 controls in place; rating input score 71
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 5.2%; rating input score 51; 51st percentile among comparable filings
  • Total-asset coverage ratio: 0.17; rating input score 8; 8th percentile among comparable filings
  • Liabilities to assets ratio: 0.09; rating input score 44; 44th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 81; 81st percentile among comparable filings

Growth

  • Program expense growth: 3.4% per year; rating input score 100; 34th percentile among comparable filings
  • Revenue growth: 1.9% per year; rating input score 100; 24th percentile among comparable filings
  • Asset growth: 7.6% per year; rating input score 100; 50th percentile among comparable filings

Details

  • Where the money goes: 73.5% of revenue deployed · 77.6% of spending went to programs
  • Governance: 6 of 6 board members independent · 5 of 7 filing controls reported
  • Programs: 3 filed program accomplishments · $675K in reported program spending
  • Leadership: top reported pay $0 · 7 people listed
  • Consistency: 41 of 42 current checks pass · 1 finding to review
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 9 filing years from 2016 to 2024
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • High — Sustainability: Total-asset coverage ratio scored 8/100.
  • Review — Sustainability: Operating margin scored 51/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 44/100.