Family Support Center

Nonprofit profile at a glance

EIN
391403276
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Chippewa Falls, WI, USA
Phone
7157231138
Rating
89
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Counseling

Reported finances

Revenue
$1,397,145
Expenses
$1,383,145
Assets
$928,912
Liabilities
$126,692

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

12 people listed

Executive titles in this filing

  • MICHAEL STRUBEL (PRESIDENT)

Highest reported compensation

  • GERI SEGAL (EXECUTIVE DI): $85,596 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To empower all individuals, families, and communities to live free from domestic violence, sexual assault, child abuse and interpersonal violence through education, prevention, and intervention.

What it reported doing in 2025

Provided intervention services for victims of abuse, comprehensive education and support opportunities for families, and counseling assistance to individuals and families in chippewa county. In addition to the services provided below, we also reached over 1,000 individuals through trainings, presentations, and other outreach events both in-person and through video platform. We created hundreds of social media posts, including videos, activities and information about healthy relationships, domestic violence, sexual assault, positive parenting, coping skills and equity. Family support center 2025 agency program service statistics domestic violence program - total of clients: 563 - adults: 455 - youth: 108 services provided included - crisis interventions: 326 - victim advocacy: 294 - individual counseling or support groups: 525 - legal advocacy for adults: 139 - crisis/hotline calls: 787 - referral for external services: 198 - shelter nights: 122 sexual assault victim services chippewa and eau claire county - total of clients: 557 (chippewa county 256; eau claire county 269; other 32) - children age 12 and under: 96; - teens: 46; - adults: 415 services received - personal advocacy: 367; support groups: 231 - emergency legal advocacy:84; criminal justice support: 92 - medical advocacy: 18 - hotline calls: 95 protective behaviors education (2024-2025 academic year) - total youth received educational services: 1292 - middle school students: 987 - high school students: 305 family support and resource coordinator (2024-2025 academic year) - number of families receiving services: 140 human trafficking case management services - total of clients: 112 family crisis support specialist (2024-2025 academic year) - number of students receiving services: 12 parent services - total of parents provided with services: 143 - one to one services/parent coaching utilizing the your journey together curriculum (in office/video/home visits): 16 parents - your journey together classes: 13 parents (3 classes) - children in between classes: 14 parents (3 classes) - parenting classes at chippewa county jail: 72 participants (41 groups) - affinity house classes: 28 participants (19 groups) river source family center program - total of participants served: 189 parents and caregivers; 311 children - one to one services, either brights starts or other: 41 services - group connections: 183 adults and 304 children (207 events) including play and learns, movin' & grovin' classes, ittybitty classes, parent cafes, calm down tool box, family fun days, and field trips.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 86
  • Accountability: 100
  • Sustainability: 35
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.8%; rating input score 89
  • Program expense ratio: 89.7%; rating input score 90
  • Fundraising efficiency: $538.06 raised per $1 spent on fundraising; rating input score 95; 95th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 24th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1%; rating input score 34; 34th percentile among comparable filings
  • Total-asset coverage ratio: 0.67; rating input score 32; 32nd percentile among comparable filings
  • Liabilities to assets ratio: 0.14; rating input score 31; 31st percentile among comparable filings
  • Officer compensation ratio: 6.2%; rating input score 48; 48th percentile among comparable filings

Growth

  • Program expense growth: 8.3% per year; rating input score 100; 51st percentile among comparable filings
  • Revenue growth: 6% per year; rating input score 100; 43rd percentile among comparable filings
  • Asset growth: 4.4% per year; rating input score 100; 33rd percentile among comparable filings

Details

  • Where the money goes: 88.8% of revenue deployed · 89.7% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1.2M in reported program spending
  • Leadership: top reported pay $86K · 12 people listed
  • Consistency: 29 of 29 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • Moderate — Sustainability: Operating margin scored 34/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 32/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 31/100.
  • Moderate — Sustainability: Officer compensation ratio scored 48/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.