Family Service of Greater New Orleans

Nonprofit profile at a glance

EIN
720408931
IRS 990 coverage
2009–2017
Forms available
Form 990 2017
Location
New Orleans, LA, USA
Phone
5048220800
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Family Counseling

Official website

Reported finances

Revenue
$1,506,923
Expenses
$1,507,326
Assets
$441,019
Liabilities
$173,727

Source: IRS Form 990. Selected filing: tax year 2017. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • MOLLY BARTLETT (VICE PRESIDENT OF PROGRAMS)
  • DEBRA MORTON (PRESIDENT & CEO)

Highest reported compensation

  • DEBRA MORTON (PRESIDENT & CEO): $112,664 total reported compensation
  • MOLLY BARTLETT (VICE PRESIDENT OF PROGRAMS): $70,583 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2017. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Family service of greater new orleans strengthens the emotional health and fosters the self-sufficiency of families and individuals.

What it reported doing in 2017

Provided programs for at risk children and families - includes helping 20+ schools in new orleans with k-6th graders & their families with truancy or school attendance problems.

Operating model

Revenue model
Grant-funded. 61% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The required major-donor schedule is missing or incomplete and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 75
  • Accountability: 100
  • Sustainability: 27
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84.7%; rating input score 85
  • Program expense ratio: 84.5%; rating input score 85
  • Fundraising efficiency: $281.43 raised per $1 spent on fundraising; rating input score 95; 95th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: No; rating input score 0
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0%; rating input score 35; 35th percentile among comparable filings
  • Total-asset coverage ratio: 0.29; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.39; rating input score 24; 24th percentile among comparable filings
  • Officer compensation ratio: 12.2%; rating input score 28; 28th percentile among comparable filings

Growth

  • Program expense growth: -12% per year; rating input score 0; 7th percentile among comparable filings
  • Revenue growth: -7.9% per year; rating input score 0; 7th percentile among comparable filings
  • Asset growth: -14.9% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 84.7% of revenue deployed · 84.5% of spending went to programs
  • Governance: 21 of 21 board members independent · 8 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $1.3M in reported program spending
  • Leadership: top reported pay $113K · 24 people listed
  • Consistency: 29 of 29 current checks pass
  • Schedules: 3 filed schedules · includes major donors
  • Filing history: 8 filing years from 2009 to 2017
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Transparency & Controls: Major donor itemization scored 0/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 35/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 24/100.
  • High — Sustainability: Officer compensation ratio scored 28/100.
  • High — Grant Readiness: Automatic revocation: this organization had its federal tax-exempt status automatically revoked.