Family Service Association of Bucks County

What it reported doing in 2024

Our street medicine team, consisting of two skilled nurses and two dedicated case managers, brings essential healthcare and support directly to our unhoused neighbors, delivering over 900 services annually. This team provides critical, on-the-ground medical care, including wound treatment, chronic disease management, and mental health support, right where individuals are-in encampments, shelters, and other community settings. Beyond immediate care, they help individuals establish connections with primary care physicians and facilitate access to specialty care when needed.the team works to reduce health risks and improve each person's overall well-being by addressing their unique needs with compassion and respect. Through building trust and fostering stability, our street medicine team embodies our mission to promote health, dignity, and long-term resilience for our community's most vulnerable populations.family strengthening programs provide families with early childhood services, strategies, recovery support, and reunification assistance. Family strengthening also oversees the food pantry which provides essential nutrition to hundreds of individuals each month. Most of these services are free of charge and open to families throughout bucks county. Families may enroll in multiple programs based on needs and interests. Our family strengthening programs are offered in partnership with the bucks county children and youth social services agency, the Pennsylvania office of child development and early learning, and the children's trust fund. Family strengthening serves more than 1,500 unduplicated individuals each year and has a robust bilingual (spanish/english) program that has received national accolades. We are fully accredited by the council on accreditation and are members of social current. Our agency is licensed by the state of Pennsylvania to provide drug and alcohol assessment and treatment services as well as mental health assessment and treatment services. Services and employment are provided in a nondiscriminatory manner without regard to race, color, national origin, age, disability, religion, sex, sexual orientation, ability status, or limited english proficiency.family service HIV/AIDS programs provide comprehensive medical case management, including the 340b prescription drug program, prevention education, housing assistance, nutritional supplements, transportation, medical adherence, support groups and connections to medical care and other resources that help meet basic needs for individuals who are HIV positive, so they can live longer healthier lives. More than 160 unduplicated clients are served each year.

Financial Efficiency

• Mission deployment rate: 95.2%; rating input score 95
• Program expense ratio: 82.7%; rating input score 83
• Fundraising efficiency: $13.75 raised per $1 spent on fundraising; rating input score 48; 48th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -14%; rating input score 10; 10th percentile among comparable filings
• Total-asset coverage ratio: 0.85; rating input score 32; 32nd percentile among comparable filings
• Liabilities to assets ratio: 0.11; rating input score 56; 56th percentile among comparable filings
• Officer compensation ratio: 7.3%; rating input score 40; 40th percentile among comparable filings

Growth

• Program expense growth: 3.3% per year; rating input score 100; 29th percentile among comparable filings
• Revenue growth: 4% per year; rating input score 100; 34th percentile among comparable filings
• Asset growth: 3.4% per year; rating input score 100; 26th percentile among comparable filings