Family Service Agency of Santa Barbara County

Nonprofit profile at a glance

EIN
951644031
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Santa Barbara, CA, USA
Phone
8059651001
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Family Counseling

Official website

Reported finances

Revenue
$16,830,211
Expenses
$17,383,050
Assets
$12,279,748
Liabilities
$3,069,554

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • ROBERT JANEWAY (CO-PRESIDENT)
  • TRICIA PRICE (CO-PRESIDENT)
  • LISA BRABO (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • LISA BRABO (CHIEF EXECUTIVE OFFICER): $241,448 total reported compensation
  • DENISE CICOUREL (OPERATIONS DIRECTOR): $156,521 total reported compensation
  • ARCELIA SENCION (CHIEF STRATEGY & NORTH COUNTY PROGRAMS OFFICER): $138,800 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of family service agency is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community.

What it reported doing in 2024

School-based counseling - the agency's school-based counseling program is available on-site at many k-12 school campuses in lompoc, santa maria, santa barbara, carpinteria, and guadalupe. Schools are a convenient, familiar and safe environment for children, adolescents and their families, and often times counseling is provided during the school day, which reduces barriers to service. The agency's therapists deliver counseling, case management, and critical incident response services, all proven to decrease the likelihood of high-risk behaviors while improving academic success and overall quality of life. Therapists also connect students and families with other community assistance to meet their mental and physical wellness needs. In addition, therapists support school staff in their interactions with students and families.carpinteria start program - the start program is available on-site at seven k-12 school campuses in carpinteria. The program is comprised of therapists who work to improve the academic success and overall quality of life of at-risk children and their families. The therapists provide counseling, crisis intervention, case management, and referrals, and they help ensure case collaboration with community-based agencies.intensive in-school counseling - the intensive in-school ("iis") counseling program is designed to assist students who have been identified as requiring special education support due to mental health needs in the school setting. The agency's iis staff members are licensed marriage and family therapists who work collaboratively with the individualized education plan team to establish and provide individual counseling, family counseling, group counseling and parent education to students and families faced with severe mental health concerns. The agency's team works with students ages 5-19 with the goals of keeping students in school, living at home, and staying involved in the community.school outreach mentors - the agency's outreach mentors program offers short-term, school-based support to youth and parents on all k-8 campuses in the santa maria-bonita school district. This program provides students with support, education, and advocacy to prevent problems such as antisocial behavior and substance abuse; links students and parents to basic-needs resources; and organizes educational campaigns and classroom presentations (e.g., too good for drugs and the bully-proof kit) to help students with decision making and conflict resolution. Children learn to create lasting bonds, increase self-confidence, and improve school attendance.child and family counseling - child and family counseling programs provide accessible, affordable and effective mental health services to all generations within a family. The agency's mental health professionals deliver the expertise necessary to effect positive, long-term improvement, in a safe, comfortable and confidential environment. The agency's mental health professionals specialize in early-childhood issues that impede social, emotional and academic success. The services are open to everyone with special emphasis on the mental health needs of low-income and at-risk children and families.clinic-based medi-cal counseling - the clinic-based medi-cal counseling program provides therapy services to children and adults with medi-cal insurance, and addresses a wide variety of emotional and behavior disorders such as anxiety, depression, attention deficit hyperactivity disorder, post-traumatic stress disorder, as well as other behavior problems. Clients are provided individual and/or family therapy sessions to increase coping skills and resiliency, utilizing evidence-based and evidence-informed modalities.intensive in-home therapy - the agency's in-home therapy team is specially trained in a wide range of non-traditional counseling practices specifically effective with families facing difficult issues such as substance abuse, neglect and gang activity. The goal is to identify and

Operating model

Revenue model
Earned-program. 89% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 74
  • Accountability: 96
  • Sustainability: 29
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.8%; rating input score 88
  • Program expense ratio: 85.8%; rating input score 86
  • Fundraising efficiency: $1.8 raised per $1 spent on fundraising; rating input score 5; 5th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 94.1%; rating input score 94; 27th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.3%; rating input score 20; 20th percentile among comparable filings
  • Total-asset coverage ratio: 0.71; rating input score 25; 25th percentile among comparable filings
  • Liabilities to assets ratio: 0.25; rating input score 52; 52nd percentile among comparable filings
  • Officer compensation ratio: 4.5%; rating input score 55; 55th percentile among comparable filings

Growth

  • Program expense growth: 13.6% per year; rating input score 100; 81st percentile among comparable filings
  • Revenue growth: 12% per year; rating input score 100; 80th percentile among comparable filings
  • Asset growth: 7.8% per year; rating input score 100; 54th percentile among comparable filings

Details

  • Where the money goes: 87.8% of revenue deployed · 85.8% of spending went to programs
  • Governance: 16 of 17 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $14.9M in reported program spending
  • Leadership: top reported pay $241K · 21 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $919K reported
  • Consistency: 36 of 36 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 5/100.
  • High — Sustainability: Operating margin scored 20/100.
  • High — Sustainability: Total-asset coverage ratio scored 25/100.
  • Review — Sustainability: Liabilities to assets ratio scored 52/100.
  • Review — Sustainability: Officer compensation ratio scored 55/100.