Family Resource Center of Southwest Florida Inc

What it reported doing in 2024

In 2024 the family resource center of southwest Florida served a total of 39 different families for supervised visitation. Supervised visitation is offered to families who have at least one parent who is court ordered, typically in a divorce/child custody case, as an option to exercise their time sharing under the supervision of a professional due to concerns that may place a child(ren) at risk of harm. Some examples of the core issues that can be present when families start the process of supervised visitation are domestic violence, substance abuse, child abuse/neglect, and/or parental mental health concerns. The family resource center of southwest Florida (frc) is affiliated with the supervised visitation network which focuses on best practice standards for supervised visits. The process for a family to become involved with starts with a court order. This order appoints the frc to be the supervisor and provides directions for the families as to who is paying for services, the policies to follow, frequency of visits, and the goals of the supervised visitation. Once a family has a court order they contact frc and schedule orientations. Orientations are completed with the supervised parent, the non-supervised parent, and the children as needed so everyone can become familiar with the agency, the facility, the rules and requirements, and answer any questions. After the orientations are completed the visits are scheduled. The staff of frc maintain neutral standing so that the focus can remain on what is in the best interest of the child. This becomes a crucial point in high conflict cases as emotions are often heightened and the focus is easily swayed to a place of hurt rather than a focus of what is best for the child. During the time the family is participating in services the staff both model how to address situations and provide feedback to the various family members with a focus of increasing parent/child bond and attachment. At times this means to both the supervised and the non-supervised parent. One example of the success of this model of supervision is the "john" family. (the names have been changed to protect privacy.) the john's were in the process of a divorce and twin 12 year old children. Allegations of child abuse led mrs. John to be court ordered to supervised visits with her children. When the family started at frc the children were noted to be very rude and disengaged with the mother. The mother would offer praise and try to engage with the children however they would often disregard her praise and stay disengaged. This can be indicative of the hurt and trauma caused by the allegations. Through observation at first it was noted that the children would only engage with themselves and would not listen to their mother. The staff started to engage the mother and children during their sessions, playing games, and engaging them in conversation. The feedback offered to mrs. John was focused on how to engage with the child while still setting appropriate parental boundaries. When the children would start to misbehave of talk poorly to mom the staff would intervene and redirect the conversation empowering all members to feel heard which decreased the conflict between mrs. John and the children. This drastically improved the relationship between the family members which allowed the family to phase out of services and return to court in a successful manner. Another example is the "smith" family. This family was with the frc for approximately 10 months. The smith family had two children ages 12 and 8. Mr. Smith was court ordered to supervised visitation due to allegations of domestic violence and abuse towards the oldest child. During the initial phases of the visits the oldest child would not engage with the father and the youngest would often disengage after engaging initially. The staff of the frc started speaking with the children prior to the visit in an effort to assist with reducing anxiety and then provided mr. Smit

Financial Efficiency

• Mission deployment rate: 85.8%; rating input score 86
• Program expense ratio: 99.5%; rating input score 100

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 52nd percentile among comparable filings
• Major donor itemization: Limited

Sustainability

• Operating margin: 13.8%; rating input score 67; 67th percentile among comparable filings
• Total-asset coverage ratio: 1.88; rating input score 63; 63rd percentile among comparable filings
• Liabilities to assets ratio: 0.03; rating input score 25; 25th percentile among comparable filings
• Officer compensation ratio: 0%; rating input score 56; 56th percentile among comparable filings

Growth

• Program expense growth: 61.5% per year; rating input score 100; 95th percentile among comparable filings
• Revenue growth: 29.4% per year; rating input score 100; 93rd percentile among comparable filings
• Asset growth: 47% per year; rating input score 100; 95th percentile among comparable filings