Family Promise of Shenandoah County Inc
Nonprofit profile at a glance
- EIN
- 471024116
- IRS 990 coverage
- 2017–2025
- Forms available
- Form 990 2025, Form 990-EZ 2016, Form 990-N 2015
- Location
- Woodstock, VA, USA
- Phone
- 5404594599
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Homeless Shelters
Reported finances
- Revenue
- $497,591
- Expenses
- $468,235
- Assets
- $281,154
- Liabilities
- $24,864
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- LIBBY ROCCO (PRESIDENT)
- KATHERINE MORRISON (VICE PRESIDENT)
- KELLY STOREY (EXECUTIVE DIRECTOR)
Highest reported compensation
- KELLY STOREY (EXECUTIVE DIRECTOR): $75,608 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Family promise of shenandoah county, an affiliate of the national family promise program, is dedicated to helping families experiencing homelessness and low income families achieve sustainable independence through a community based response.
What it reported doing in 2025
In 2025, 9 families were served through the provision of short-term motel stays. Ten families participated in our scattered sites shelter program. Families completed an in-take interview and signed a mutually agreed upon two-week shelter agreement which could be extended as guests met set goals. Adult family members received weekly in-person case management with the family promise case manager. A program fee was charged based on the family income. This helped offset the cost of shelter and case management. Sixty-six families received rental and/or utility assistance thorugh our eviction prevention and stabalization programs. Stabilization services included food, supplies, childcare, and transportation assistance were provided to 335 families. Additionally, 22 graduate families remained in periodic contact with family promise. Encouragement and stabalization services were provided as needed. The continuation of these programs enabled fpsc to provide services to children 625 times.
Operating model
- Revenue model
- Donor-supported. 98% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 92
- Accountability: 79
- Sustainability: 37
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 81.8%; rating input score 82
- Program expense ratio: 86.8%; rating input score 87
- Fundraising efficiency: $37.37 raised per $1 spent on fundraising; rating input score 69; 69th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 4 of 8 controls in place; rating input score 50
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Fail
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 5.9%; rating input score 49; 49th percentile among comparable filings
- Total-asset coverage ratio: 0.6; rating input score 28; 28th percentile among comparable filings
- Liabilities to assets ratio: 0.09; rating input score 23; 23rd percentile among comparable filings
- Officer compensation ratio: 16.1%; rating input score 22; 22nd percentile among comparable filings
Growth
- Program expense growth: 15.8% per year; rating input score 100; 78th percentile among comparable filings
- Revenue growth: 13.2% per year; rating input score 100; 77th percentile among comparable filings
- Asset growth: 9.3% per year; rating input score 100; 61st percentile among comparable filings
Details
- Where the money goes: 81.8% of revenue deployed · 86.8% of spending went to programs
- Governance: 13 of 13 board members independent · 4 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $406K in reported program spending
- Leadership: top reported pay $76K · 14 people listed
- Consistency: 28 of 28 current checks pass
- Schedules: 6 filed schedules · includes major donors
- Filing history: 9 filing years from 2017 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 4 of 8 not reported.
- Moderate — Sustainability: Operating margin scored 49/100.
- High — Sustainability: Total-asset coverage ratio scored 28/100.
- High — Sustainability: Officer compensation ratio scored 22/100.
- High — Sustainability: Liabilities to assets ratio scored 23/100.