Family Promise of Greater Cleveland
Nonprofit profile at a glance
- EIN
- 341598710
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Cleveland, OH, USA
- Phone
- 2167674061
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $1,545,689
- Expenses
- $1,686,917
- Assets
- $5,115,839
- Liabilities
- $77,833
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- JENNIFER KOCH (PRESIDENT)
- NICHOLAS DOLJAC (VICE PRESIDENT)
- JACQUELINE SALTER (EXECUTIVE DIRECTOR)
Highest reported compensation
- JACQUELINE SALTER (EXECUTIVE DIRECTOR): $105,942 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide families facing the crisis of homelessness with a safe place designed to engage, inspire, and guide them toward a future where they feel empowered to control the course of their lives. Family promise of greater cleveland delivers trauma informed, family centered programs that promote safety, stability, and hope. Through housing, case management, and supportive services, the organization works to restore family connections, build skills for long term self sufficiency, and strengthen community relationships. Family promise strives to create an environment where every parent and child is treated with dignity, given a voice in their own plan, and supported in reaching their goals. The organization is committed to quality improvement, evidence based practices, and continuous learning that advances the well being of the families and children it serves.
What it reported doing in 2024
Family promise of greater cleveland operates on the belief that families should remain together during the trauma of homelessness and throughout the transition to permanent housing. Central to our mission is helping families achieve and maintain economic stability and self sufficiency within a trauma informed, family centered, and housing first framework.each family receives individualized stability services including housing assistance, employment coaching, childcare support, behavioral health and substance use referrals, legal and financial resources, and education on tenant rights and responsibilities. Approximately 90 percent of families enter the program with little or no income, and employment remains a critical pathway to long term stability.families reside rent free in family promise facilities for an average of 18 weeks, during which they participate in life skills development, job training, financial literacy, and children's enrichment activities. Every family works with a case manager to create a tailored plan addressing barriers to housing and employment. Upon exit, 91 percent of families move to permanent or long term stable housing, and community stabilization case managers follow them for at least one year months. Of those followed, 90 percent remain housed, and 68 percent have income when their cases close.the agency continues to strengthen services for young parents ages 18 to 25, many transitioning from foster care, and to expand partnerships that increase access to affordable housing. Staff receive ongoing training in evidence based practices such as critical time intervention, supported employment, progressive engagement, and the transition to independence program.all programs and operations are guided by trauma informed principles that emphasize safety, trust, collaboration, empowerment, and cultural humility. Over 30 congregations, community partners, and volunteers remain active in sustaining our mission to ensure every family has a safe place to call home.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 92
- Accountability: 95
- Sustainability: 44
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 87.1%; rating input score 87
- Program expense ratio: 77.4%; rating input score 77
- Fundraising efficiency: $14.4 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -9.1%; rating input score 18; 18th percentile among comparable filings
- Total-asset coverage ratio: 3.03; rating input score 75; 75th percentile among comparable filings
- Liabilities to assets ratio: 0.02; rating input score 65; 65th percentile among comparable filings
- Officer compensation ratio: 6.3%; rating input score 49; 49th percentile among comparable filings
Growth
- Program expense growth: 2.7% per year; rating input score 100; 30th percentile among comparable filings
- Revenue growth: 0.5% per year; rating input score 100; 16th percentile among comparable filings
- Asset growth: 6.5% per year; rating input score 100; 45th percentile among comparable filings
Details
- Where the money goes: 87.1% of revenue deployed · 77.4% of spending went to programs
- Governance: 14 of 14 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.3M in reported program spending
- Leadership: top reported pay $106K · 17 people listed
- Highest-paid contractors: 1 contractor listed · $130K reported
- Consistency: 31 of 31 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 49/100.
- High — Sustainability: Operating margin scored 18/100.
- Review — Accountability: Governance controls: Document-retention policy not reported.
- Moderate — Sustainability: Officer compensation ratio scored 49/100.